Starbucks — Restaurant in Walker

FRIENDLY CAUTION TO OTHERS This location is knowingly using defective lids on their hot beverages! My husband was handed his black coffee on Saturday and less than a block down the road the lid flipped off and painfully spilled 160+ degree coffee down his hand and leg. Thankfully he wasn't on the highway and was able to pull over to the side of the road. He immediately called this store and explained what happened. The employee said "Oh yeah, we got a batch of bad lids". "You can come back and we will make you a new coffee" My husband said "Uh, so you are knowingly using defective lids!" She replied, "Yeah, but we are trying to remember to tell customers". My husband was speechless and the conversation was over. I am disgusted and angry that a company and store manager would allow defective products to be used on consumers! Shame on you! Please be aware of this everyone...I don't want anyone else to be injured/burned/or worse by this stores lack of care...

I ordered one beverage for pickup and inquired about it long after it was supposed to be finished and was brushed off by the barista who didn’t even check her tickets to see if it was coming up. After waiting over 20 minutes after it was scheduled to be ready I had to leave for an appointment and didn’t even have time to get refunded. This location either needs more employees or better trained ones. Lots of customers who came in after me received their drinks, which could have been corrected had the barista checked...

I love Starbucks. I go to get our favorites at least twice per week. But today at the Walker and I-96 location, which was the first time I visited this location. I ordered two drinks. One of them was a venti double chocolatie chip Frappuccino, which wasn't even full it was a half inch from the top. When I questioned the batista, her response was it was because I asked for no whip cream. Yet at all, the other locations I've been to the drink is full. Bad for business, and I won't go back to...