So I have always loved going to Walmart in Walnut Ridge until the last 2 times I went and itâs literally all because of their âsecret shopperâ or their âasset protectionâ employee. He is actually a CPS worker for Lawrence County or was I have no idea, but I have history with him & he knows me & knows I do not care for him. Well Everytime I am in the store he follows me EVERYWHERE and he is so obvious about what he is doing & im literally doing nothing wrong at all. Like isnât he paid to find shoplifters? Why in the world is he following me? He has also done the same exact thing at the Pocahontas Walmart. And the Walnut Ridge one but both of those times I was alone. Today was the 3rd time he has done it to me and it makes my shopping experience miserable and makes me not want to come back especially when I am not doing a thing wrong. And today he was leaving the store. I heard him telling people bye as he walked past me, and when he saw me he came right back. And today it was so creepy, awkward, & weird that it made my 14year old daughter completely uncomfortable! She told me to start screaming that there was a strange man following us and being weird, but I explained to her who he was and even she said that he is not doing his job correctly. It was myself & my 2 girls ages 14 & 4. He followed us very obviously to where the hygiene items are and just kept staring at myself & my 14yo daughter and so then I go to the checkout and I did not have very many items like $36 worth and he followed me to the checkout. So I sent my girls outside before me, because at this point, they were freaking out thinking some strange man is following us & plus my anxiety was extremely high, and I was extremely nervous and scared, and felt as if I had done something wrong when in fact I did not. So then, my daughter tells me that he actually comes to the door after I am outside and is pointing at me speaking with another associate, and then he proceeds to pick up his phone and watch me put my things into my vehicle from the like corner window in the foyer, and it creeped me out so bad that I backed up to where my license plate did not show, and I flew out of there without even buckling up because of how I was made to feel for absolutely no reason at all. My husband already will not go in to the store because he feels singled out by the person standing at the door because they will let 10people go out without saying a word but then check his receipt and items. Why? Because heâs a big, tattooed, bearded guy!?!? Come on Walmart you gotta do better then this. I will be contacting corporate. And Iâll take it all the way to the top need be! I remember going into Walmart as a little girl with my mother and it being like a fun happy experience. Walmart was where I did all of my grocery shopping and regular household shopping but when I am made to feel like I felt today, I will not be returning! If you guys are going to pay someone to do a job maybe you should make sure that person is actually doing the job because Iâm sure there was somebody shoplifting in the store at that time (and thatâs sad thatâs the world we live in) but it sure wasnât me or my girls & your âasset protectorâ was clearly not protecting the assets & was more worried about what a mother with 2...
   Read moreA super neat little Walmart with a super wide clearance selection. I stopped by on my birthday to see about getting some new clothes and the fitting room employee made me very uncomfortable by standing there and staring as I went in and out swapping clothes. She started huffing impatiently and when I said she didn't have to stand there she snapped that she has to. I'm a loyal Walmart customer nationwide and I've never had an employee straight up stare as I'm going in and out of the fitting room. Made me and my partner very uncomfortable. Editing to add Employee's name is Lynn. my partner ran to the restroom as we were swapping she (employee) reached in and locked and closed the door stating she had to go to the restroom as I told her my partner was about to use the dressing room. Another employee accused me of stealing for pulling off a tag that was cutting me in the hoodie I had picked out to purchase. I was right next to the register waiting for my partner and was shivering cold. I had made no attempts to walk out and was made to feel like a thief the entire time I was in this store. Zero stars for...
   Read moreMy daughter (17) has been picking up my prescriptions for years and for several months at this particular pharmacy. Today for some reason she was rather rudely advised that she could not pick up my prescription or any prescription at this pharmacy per policy. I contacted the pharmacy via phone and was advised quite rudely advised that because she is not 18 that she could not pick them up. These are not narcotics or anything ridiculous for her to pick up mind you. I requested a supervisor and was handed off the the pharmacy manager that advised me that she makes her rules and my daughter could not pick the prescriptions up per the managers discretion, not per policy but per discretion on this day May 27,2020 at 3:10pm. If it is not policy and she chose today to not let my daughter complete this action, I feel as if myself, my daughter or both have been discriminated against and again quite rudely. Please advise as to how we should proceed with this the first of several complaints that will be filed. Thank You...
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