Farmers Home Furniture | Washington, NC — Local services in Washington

The sales lady was great but the delivery men and customer service afterwards was awful! They half a* put part of my furniture together and then lied and said my bedroom set was already put together inside the box that it was shipped in😒 I knew that was a lie but he stuck to the lie and when we opened the boxes nothing was put together, the bed frame, night stand, chest, and dresser had to be assembled and when calling the store all we are getting is the run around! When we paid our money it wasn't a problem I wonder if we return all the furniture and ask for our money back would they keep the same energy 🤔. And for them to say contact customer service is b.s because management gave us the run around so what exactly is customer service going to do besides waste more of OUR time and energy so I'll pass on that as well. And on another not we paid to get our furniture sprayed with the protection stuff and not sure if that happen and they gave us the wrong mattress cover that wasn't cheap as well! NEVER AGAIN! THIS IS BAD BUSINESS AT...

We have done business here several times over the years and it seems like something always goes wrong. Once we ordered a full size mattress and box springs, when it came in only the mattress was in and apparently the box sping never got ordered. They loaned us a box spring and said once ours comes in they would deliver it free of charge, well when it finally came they in fact did not deliver it and we had to take the loaner back and pick up ours. Most recently we ordered a bunkbed for our kids and the sells guy neglected to tell me that it was on backorder with no in stock date. I actually did not find this out until I called to confirm that it was in and ready for pick-up. This resulted in us having to get the floor model because that was the bed my kids fell in love with and I had already paid for. The store manager was gracious enough to give me a whole $75 off the price since I was stuck with the floor model. Needless to say we will be finding another furniture store to do business with...

A VERY BAD PLACE OF BUSINESS, my very first sectional i got from them the workers brought it to my house and in the process of bringing it in they messed up the corner of my chair, I called the office to let them know so they Scheduled a time to come out to look at my chair, and have it fix no one never came. They insurance are a scam, I also purchase a table from them i think its called the lazy susan table if I'm correct but the table start to bubble up so I called and put in a claim, the store manager even came out to my house and looked at the table and took pictures due to I have called times before to do the claim and it kept getting kicked out the system some how. So after taking months to get back in touch with me I finally got a called only to tell me that the bubbles probably came from a cup sitting there so they can't do anything about it, basically the insurance only cover the legs of the...