National Wood Flooring Association (NWFA) — Local services in Weldon Spring Heights

I joined the NWFA in 2021 after about 10 years in the flooring industry. It is the best business decision I have ever made. To date, I have made it through their basic & intermediate installation/sand & finish programs as well as their inspector program. The positive energy at their events is palpable. They can give you trade education and business education but most importantly they provide networking opportunities with VERY likeminded individuals that will elevate you. If their membership costed 10x what it does now, I would still pay it every year. Can’t...

We used their complaint process paying $50. for the privilege. We provided comprehensive information demonstrating what we believe were failures by someone that was certified to be an inspector to settle a complaint with our installation company that has since sold the business. Despite reminding them we wanted an answer after months, NO ANSWERS. Based on our experience, I cannot recommend using their complaint procedure or their...

We purchased our floor through Empire Today. It is terrible quality! They have been terrible when I tried to deal with them. The floor has pealed away, this is not even in high traffic areas. It was sold to us as Life long flooring. It was installed 8 yrs ago. It is a real disappointment! They didn’t have any manager to come out to see. They only send an installer who wasn’t the person who sold it to us. He...