My home was built by Huston homes and I was told to contact superior home products to fix a shower that was leaking. I left a message on Monday July18th requesting a call back so we could schedule a time. Thursday July 21st I still had not received a call back so I called and left another message requesting someone to call me so we could schedule an appointment for the repairs. After waiting 24 hours I decided to call them back and finally was able to speak with the person I had left the previous messages with and was able to get a date scheduled for repairs. No excuse for the lack of communication. Not sure why it took a week and for me to call 3 times but this is not how a professional business is run. If it wasn’t for the fact we had to use them or it would have voided our warranty I would have called out another company to make...
Read moreI had been searching for a shower door to replace the one in my house which was the builders original. None of the big box stores had one that would fit my shower and have the features I wanted. Superior Home Products was recommended by one of the shower door manufacturers. They were very accommodating and allowed me to customize a shower door that fit. Attached picture is the installed sliding bypass shower doors. My wife and I like the frosted glass. It hides all the soap, shampoo bottles, back brushes and etc. that we keep in the shower and gives a cleaner look. Tip: if you purchase bypass doors with a vertical handle, make the door with the handle 3 inches wider. The bypass door will hit the stop on the wall before the handle hits the other glass door, preventing damage to the stationary glass door. I am pleased...
Read moreSuperior Building, rescheduled our installation then wouldn't install because we didn't have the old counter top off. Which we weren't told needed to be removed. My husband and I had taken the day off for the second time. My husband quickly took the old one off. But they still wanted to reschedule. Anyone who has taken days off for an installation knows how upsetting this is when a scheduled installation doesnt take place. My husband got irate and said some mean things. Now Superor says we are on our on to cut the pieces and do the...
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