The P C Man — Local services in West Brunswick Township

Came to my place and supposedly cleaned up excessive malware protectors for 1 1/2 hours on 2 computers. When he left neither computer worked (numerous errors) and neither would not print . Had to call another tech out to straighten out what ever he did. ( In response to his response)... First off the reason I called him out was to get rid of a printer pop up from one of my computers that worked fine other then the pop up. He said oh that's no big deal. (Which I assumed would take an hour or less). He then proceeded to tell me I had too much ransomware protection on my computer that needed to be removed and it would make my computer faster so I allowed him to work on that. He then checked my other computer that I had absolutely no issues with and said he could make that faster too. After approximately an hour and a half he then left and I assumed all was well. The original problem on the first computer was not only not fixed but the printer no longer worked either . Then the other computer (I had no issues with) would not print either. Another tech I called out to straighten it out said it looks like ransom ware was ready to wipe out all my files. I didn't mind paying the PC man $110.service call but when he left I had 2 computers that didn't work and when I called him back he was very indignant and said it had nothing to do with what he did and there would be an extra charge. Before you call your next customer a tightwad for asking you to fix something you did maybe you should learn a little about customer...

I was more than satisfied with the work Rich, The P C Man did on our computer. I was able to easily schedule an appointment, he arrived on time, listened to my long list of computer complaints and promptly proceeded to bring our computer up to like-new performance. He thoroughly explained the upgrades and changes he made and also made sure we were able to operate the computer before he left. Extra points for in-home service, pleasant conversation, and kind attention to our pets. ...

I had the PCMAN build a PC for me a few years ago from scratch. He had all the correct hardware and helped me load the software. I have been using this PC almost daily and have had absolutely no issues. When I feel it's time for an upgrade I hope that the PCMAN is still in business so he can once again show me his expertise and build me another...