Fabulous Jewelry — Local services in Wethersfield

This store sells FAKE GOLD!!! Beware in purchasing from here. I purchased a 10k gold rosary and was guaranteed it will not tarnish. I spent around 1k on the item it was not cheap! About a month in, I noticed some of the gold beads were turning dark brown. I went in and they told me it could be the perfumes or lotion. (Real 10k Gold should not tarnish anyway since its the most resistant..). They cleaned it and dipped it in gold again which I didn't know why but I brushed it off. Two months later the beads were turning black again. I went to the store a second time frustrated, and again they just cleaned it and polished it and brushed it off as something that happens to gold over time. As someone who wears gold on a daily basis, I have never seen this happen to any of my other jewelry. They did not want to exchange the item either! Poor customer service. DO NOT BUY YOUR GOLD FROM HERE! You have...

I had a broken sterling silver necklace that i needed fixing. I asked them to fix it by connecting the chain to two heart shaped pieces intertwined.. they told me that would cost me 30ty dollars.. even though the necklace itself didn't cost me much more than that, i said fine. When i got the necklace back, it was a mess.. they put this thin piece of silver (at least i hope its silver), connecting the necklace and it doesn't even look like one heart. I don't know what kind of shape it is.. its just a mess. I really shouldn't of paid them but i wanted my necklace. I will never ever go to this...

Been going to Tim for years, I had taken a ring to get repaired on the inside as it had a minor flaw & it ended up getting completely ruined, it took an exact month for it to get “repaired” for something that was not there to begin with and didn’t fix the issue it was taken in for. Item was not repaired at all and a lousy job was done on it especially for the amount of time it was in the store. I am very upset as the ring had been passed on by a family member & had high sentimental value. Definitely will not...