DO NOT BUY A MATTRESS FROM HERE!!! TERRIBLE CUSTOMER SERVICE. Be careful when buying a mattress from here! My daughter received a mattress for Christmas from her Grandmother and we were shocked at the very poor quality of the mattress. You could feel every spring and coil in the mattress. I called the day after she received it to see if we could exchange and was told "no, once it's been slept on they can't take it back but you can put it on Facebook marketplace to sell and try to get your money back and purchase another one". I NEVER said once that she had slept on it!! Only that is was not in the plastic. There was no way this mattress could be slept on, you cant even sit on it. It was only removed from the plastic covering to wrap for Christmas. I wouldn't even be able to get $20.00 for this terrible mattress on Facebook marketplace. This is by far the cheapest mattress that I've ever owned. We had family come over and see the mattress and they thought it felt more like a box spring. Terrible quality from a place with a slogan "you dont pay with fake money so don't settle for fake wood" I never would've expected this place to carry such a cheap and terrible product and want to warn everyone to be cautious with this. I could buy better from a box store. I will post on other social media platforms to warn as many as I can!!!!! I believe these people are running a very shady operation. You will regret buying from these shady people. Please do your research when choosing...
Read moreThe folks there were nice, friendly and helpful. There are many furnishings there that are extremely well made and beautiful but are much more expensive than my budget allows. The furniture is made of real wood, not fiberboard or other cheap composite wood materials. The items I purchased were in the clearance/sale section and that generally means items that may have flaws of some kind or items that may have been there for a while and wish to clear them out. As a result I was able to purchase the items at a discount from the normal retail prices as I was on a budget but wanted furniture that would last and hold up to my usage. I didn't see any visible issues with the island table, chairs and stools, coffee table or bookshelf when I purchased them. The island table did rock slightly when delivered, but that was remedied easily with felt pads on the tables feet. However, that problem could have been an issue with the floor and not the table. The guys that delivered my furniture were very nice and had prepared all of the items for travel beforehand like professional movers. All of the items were wrapped in plastic to protect the finish and bubble wrap or moving blankets for the haul to my home. They carefully unwrapped and brought everything in, did some assembly and placed them where I wanted. Overall it was a great experience. I will go back for more furnishings as I am able to afford them and I recommend...
Read moreMy husband and I purchased furniture for our new home from American Oak and are so very pleased with every aspect from start to finish. The owners and their family went out their way to meet our unique needs. The selection in store is amazing! There is something for every taste, every design, numerous wood choices, numerous mattress choices, and all price ranges. The furniture is the best quality, and the owners and sales reps were an absolute joy and delight with which to do business. The prices are extremely reasonable for the highest quality furniture available in any furniture store. My husband and I would recommend this furniture store to anyone who is looking for excellent furniture, reasonable prices, and excellent customer service. Delivery charges are also excellent with white glove service. We are beyond...
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