Most incompetent people in the world work here! Your best option is to not live in Wichita. You can call multiple times for them to switch the water account out of your name when you relocate, and although they will tell you the did, they never will. I literally had a debt go to a collections from a later tenant after me who didn't pay their bill because "Wichita Water Works" would never take my name off of the account despite many phone calls to them. Their online portal is so archaic, a customer can only call them, and they only hire incompetent people to talk to their customers and give fake promises. I will be taking legal action for this level of reckless...
Read moreWell my bill expire on Nov 12 2024 and water works company send me a notice that I need to pay by Nov 2 2024 . Because is the only company that provides water for us is not correct to take...
Read moreI just finished a very pleasant experience signing up for water service for my new home in Andover. Sandra led me through the process step by step, very thorough and patient....
Read more