B & S Auto Salvage — Local services in Wildwood

Needed front driveshaft for truck Cocky old hippy dude runs deskfor yrs says where located and go find one yourself,also INQUIRED REGARDING needs for my Tahiti said Idk & don't wanna know about Taurus's So my roommate and I both have poor vision and I am on SSI disability Roommate was wearing his big bluecompboot due to a fractured ankle After much digging in the heat by ourselves with driveshafts atop ea other and thrown about with no organization, we found a fit PD $80 Saw sign on wall to the RT about 7 d returns So I thought good, if not RT can get $ back I live on $735 MO SSI due to disability Repairman called next day & said ,we can't use this,the UV joints are all bent in So, we take the 30 min or more drive back & the hippy old dude said ,we don't give cash refunds only exchg store credit I showed him his 7 d sign and he said but look at this sign taped to front old wood area by register stating,no returns,exchg only or credit & proceeded to say you picked it out that way I said you never should have had it for sale in that condition and should inspect things before putting them for sale & should too have noticed it at time of sale I asked to speak to owner,he wouldn't budge but said he'd send his worker to look for one out back and callus It's been days & still no call& might add when I first got owner,the dude's immediately butting in saying He picked it out Well took truck to jungle driveshaft in Leesburg & they took care of it along with Bruce Matthews at Leesburg autotransmission and repair $253 later I tried to tell the WW salv yard owner,I really needed my$, I'd already put $225 into the back shaft repair and was disabled and roommate couldn't work due to obvious broke ankle & that he never should have had it for sale in that condition There signs contradict themelves They don't know but my son's a fraud detective & I'm turning them in to everybody & everyone They will be going out of business I thought most everything looked rusty and junky to start with. Even in ofc,Ialmost tripped in theirBR which was filthy This has been a total nightmare They don't care about you All U R is a sucker to take $ from Roommate owns business, self employed TREE, Landscaping plus Services and we know plenty about bus ethics & that word of mouth is...

If you're considering doing business with B&S Auto Salvage, save yourself the time, money, and aggravation—this place is the textbook definition of unprofessional and downright disgraceful.

My wife recently called to inquire about a specific vehicle, politely stating the make and model. The woman who answered the phone immediately responded with unwarranted attitude, saying, “How should I know what vehicle you're talking about?”—a completely unacceptable response to a paying customer. There was no attempt to assist, no basic courtesy, just hostility and arrogance.

This wasn’t a one-off experience either. I’ve personally called this place multiple times over the years, and the treatment has always been the same: rude, ignorant, and condescending employees who act like they're being inconvenienced just by answering the phone. It's as if professionalism, customer service, and common decency never made it through the front door.

Let’s talk about pricing—outrageous for a salvage yard. They charge premium prices for parts they can't even confirm are in stock. No inventory awareness. No pride in their work. No care for the customers that keep their doors open.

The auto salvage industry may be a fading part of the automotive world, but that doesn’t excuse the complete lack of integrity, professionalism, and basic human decency displayed by this business. Even in a rough trade, there's room for honor. There’s room for pride. B&S Auto Salvage shows neither.

This company is in desperate need of training in customer relations, communication, and general human behavior. If they spent half as much time on professionalism as they do being rude, they might actually resemble a functioning business.

In short, B&S Auto Salvage is expensive, ignorant, uneducated, and unworthy of your time or money. Take your business to someone who respects their customers and takes pride in their operation—because you won’t...

In all reality it sucks to have to write a bad review because that means that the person had to go through a bad experience. I can't even begin to say how bad my experience was at BNS. I went in there and they didn't let me know when I called originally that I could do credit card authorization over email so that the part could be pulled by the time I got there. When I got there I told them I had to be at work and that I would wait but I was on a time limit so after dallying and dallying the chick at the front grabbed her cigarettes and walked outside to get the part after I mentioned it again. The owner said "yeah she grabbed her cigarettes and I know her it definitely might take a minute" so I asked if he could send somebody else out and he did. Well 45 minutes later the part still wasn't there and I had to get back to work. I had my friend go pick up the part before 5 o'clock and I didn't know it until yesterday, but when I went to change my headlight it was for a totally different car! When I called to say that it was the wrong part today, the older man (maybe he's the owner I don't know) argued with me that I didn't know what I was looking at and was I sure that I was putting it on the right side? I told him of course I'm sure, the passenger light, it doesn't fit of course it's not the right part. I asked him to text me a picture if they even have the right part and he said we do. And I told him I didn't want to take their word and could he text me a picture. He said he would And then he said quote "I know you have anxiety issues it doesn't mean you have to take it out on us." I said what?! And I will bring the part back but I will not get a refund and not give these "people" my money ever again. I cannot believe how unprofessional and unreliable bnS is. Never...