Our computer has never operated as well or as fast as it has since you upgraded it. It's a real pleasure to sign on these days and have the computer boot (not spool) up so quickly. It is also nice to know we have better cybersecurity and have all our data backed up on a regular basis in the cloud.
Finally, for at least a year or two we have been dealing with a faulty mouse. The computer would frequently lock up and could only be unlocked by invoking the Task Manager. In addition, sometimes in the process of composing an email or word document, the cursor would switch from one location to another on its own so that you always needed to be mindful of where your text was being inserted. With the new mouse, this hasn't been a problem and I can now type things without having to worry where the cursor is inserting the text. Thanks for your troubleshooting efforts to determine that we had a...
Read moreI have a Dell Inspiron 2 in 1. I purchased it about four years ago. It was running so slow I was considering getting a new one. that's when my wife did a search for computer repair and found Motherboard's. I spoke to Jim, a really great guy. I brought my computer to him and he knew right away what was wrong with it. He told me I had a good computer, that I just need to replace my hard drive.
Long story short, in just one day I got my computer back running faster then it ever did. from the time I press the power button, it takes less than 10 seconds for it to boot up and ready to go, and it goes faster then I ever expected.
He returned it to me with all my documents, photos and music, all intact.
It now works better than it did when I bought it new. If you are having problems with your computer, bring it to Jim.
Jack...
Read moreI called today and simply said that my laptop wouldn't turn on, via voicemail. Jim called me back promptly, apologized for having been on the other line, and then walked me through step by step each thing I needed to do to make sure my battery was properly installed, as it seems it may have gotten loose. After listening to his instructions and following them carefully, my laptop turned right on! Jim helped me over the phone for free and was very kind about it. I will definitely be calling him in the future and sending all of my friends and family members to him! He was kind, patient, and listened...
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