Starbucks — Restaurant in Georgia

This location is inside the local Kroger store. The staff seems either new, or they just don't know how to make a standard drink. Ordered a mocha frappachino with an extra pump of mocha. When they made it, the drink was soupy and tasted awful.

When we asked to have it made again she said "oh, I thought you wanted 3 pumps as its standard to only have 2". Actually, that is not true on a Venti. Even after they remade it - it still didn't taste right. A huge disappointment.

When we asked about if they had any "You Are Here" mugs, they had no idea what I was talking about.

Save your time and your money and go to a different location. I understand this is a Kroger location - but the others that I have been in have never...

Pre ordered flat white and went to pick it up. It was half empty. With a smile and jokingly but definitely serious I asked the “Barista” if she took a sip and she said “that’s how flat whites come.” I order these with frequent regularity across multiple locations and countries, inclusive of this same location the day before and know that to not be true. Picked up my now severely overpriced coffee and left. Starbucks needs to invest in their barista frothing training and customer...

The young staff here is amazing! They were out of a ton of stuff this morning (not a fault of their own) and i could see the stress it was causing but both of the girls working were nice, professional and did their best to please the customers, even the rude ones.

Wondering where the manager was during this though.. It was unfortunate to see the 2 of them under so much pressure and having to explain to customers that it was not their fault that the online ordering system...