Super Future Fitness — Local services in Windham

This is hands down the best gym in the area. The staff are super kind and they always make me feel welcome, the facility is extremely clean, and the variety of equipment is unreal. I had always too intimidated to go to this gym because I wasn’t sure if it would be a welcoming place.I am SO pleased to report that I was wrong. People of all walks of life seem to attend this gym- there is no bullying here, just people interested in bettering themselves putting in the work.

UPDATE: I’ve been going here for a little over a year now, and the only issue I had was the cleanliness of the bathrooms. When I voiced my concern, I found they had replaced the curtains in the showers by the time I visited for my next workout. It’s nice to know reviews are actually taken seriously. If you want a great workout at a place that truly cares for its members, GO HERE. I love the variety of equipment and they’re always adding something new. It’s the best gym in the area.

UPDATE: The process to cancel here is ridiculous. I'd find a different gym that doesn't try to suck the life out of you by making the process incredibly difficult. I called and told them I had moved- to which I was told I needed to come to the gym and pick up a cancellation form. Get this- you can't just go to the gym and fill it out, you have to physically mail the form that they could have taken from you easily at the front desk. It's easier to cancel with a big box gym, or a small gym with more respect. If you're in CT I'd recommend Plainville Strength and Wellness, the staff is incredible, and after losing my car in an accident they canceled my membership for me through a simple email and phone call (plus, it's a much cleaner gym with much better hours). Now I've got a $350+ bill in collections because of their outdated cancellation policy. Listen to the myraid of reviews with the same feedback- go to a different gym and save yourself the headache. I loved this place, but the cancellation policy is garbage, and there are much cleaner more respectable small gyms across CT. After being loyal to this place for years, they screwed me over. If I could give negative...

When I lived in the area, I loved this gym. It fit with my schedule at the time, and I was able to walk to it. I have since moved, and for awhile was still going when I could despite now living over an hour away. Unfortunately I did have to cancel both my personal training and general membership due to not being able to afford it at this time, and sent two certified letters. In March. Today I received an email about a past due notification (mind you, what I've yet to mention is that I had been charged twice for the 127 since the 30 days had past after getting the confirmation via registered mail that the letter had reached its recipient) for 147 for a service that was canceled. The email states to reach out to billing department, however each time I've called the billing department for multiple issues with this, they've informed me that they don't work with the billing for Launch - makes sense to me as Launch is separate from the gym itself. Hopefully this review can cast some light onto whomever can at the very least provide the correct number for billing for Launch to avoid any further confusion. We're it not for this recurring issue, I'd consider rejoining when I'm able to move back out that way.

Edited to add, 1 week to the day later: Despite being told somebody would reach out to me "ASAP" after confirming my contact information was up to date, I have yet to hear from anyone. At all. Each time I call the facility and ask if somebody from Launch is available to speak, I've been given either an email that when I send from my end goes unaddressed (this is now month 3 of trying to get in touch with someone from launch) and today upon receiving yet another past due notice from something I canceled, I was given a direct number to call for the founder of Launch- and upon calling, was met with what can only be described as what you would hear if you tried to call a fax machine. I will now be contacting the state attorney for further assistance as I have done everything by the book with zero results. Incredibly...

I was a member of Super Future Fitness for about four years. I stayed because it was convenient and I loved the people I met in the mornings — the 5 AM crew was honestly the best part of being there. But over time, the gym itself went downhill, and when I finally moved and found a cleaner, better-run gym for the same price, I was relieved to leave.

When I first joined, I was excited — it had potential. But the quality and care have declined over the years. As an early-morning member, I often noticed the parking lot lights not working. They’d eventually get fixed, but never urgently — even though it’s dark and unsafe, especially for woman staff and member’s . The women’s locker room is right by the entrance — you can easily see in when you walk by — while the men’s locker room is bigger and much more private. There’s so much unused space. The daycare sits empty, and the cycle room is filled with equipment but rarely used. The main gym downstairs constantly has buckets catching leaks from the ceiling, and when it’s humid, there’s zero airflow. Opening the doors doesn’t help much. During the evening rush (around 5 PM), it’s chaotic — tripods and phones everywhere, and staff don’t seem to enforce any gym etiquette. The gym’s social media mainly showcases younger women, which gives off the impression that image matters more than the overall member experience. The new lighting is extremely bright and harsh. For anyone with light sensitivity (like me), it causes headaches and makes it unbearable to use certain machines like the StairMaster — and there are only three decent ones when they actually work.

I truly wish the owners invested more in maintaining the gym and showing appreciation for their long-term members. There are no promotions, perks, or even a simple “thank you for being a member” — just the initial push when you sign up.

I was sad to leave behind the familiar faces and morning crew I’d come to enjoy, but I’m happy to have found a new gym that’s cleaner, safer, and genuinely values...