A&E Auto Service LLC — Local services in Winterstown

Beware of this place if you value your nice vehicles. Maybe it’s because my wife went in with a pretty expensive custom Wrangler and they figured they’d get one over on a woman, or they just had a bad day and don’t want to own up to it, but they did unauthorized work and wanted to charge us for it when they were just supposed to be doing an inspection, and then they broke 2 wheel studs when they did that.

See my pics. They cross threaded 2 studs and put the lugs on with an impact wrench so they got destroyed. I called and the owner cussed me out and hung up on me.

They said they did a brake job during the inspection because the brakes were bad. I knew they were low and had new pads and discs at my house but hoped the stock would get through inspection. They didn’t call, just took it upon themselves to change the pads and charge me $100. They didn’t refinish the wavy rotors or replace those at all and left the stock, dirty, rusted slides on even though the new pads would have come with replacements. It was a fight to get that money back after I drove 2 miles home and removed their pads to return them. They had no verbal or written authorization for any work to be done other than an inspection.

When I went back to get my money back and the replacement studs all the owner would say is “S**t happens” and then said I wouldn’t be back. He’s right I won’t be and I urge everyone else to avoid this hole. They may have been good once but that’s either a really bad couple of days or they don’t care at...

Terrible place, took my car there for them to tell me nothing is wrong. (Like I don't know my own vehicle 😑😐😒) then they charged me 100 dollars for them to drive around my vehicle and waste about 100 bucks in gas IF YOU'RE GONNA CHARGE THAT MUCH AT LEAST FILL MY CAR BACK UP. if you can waste my tank and expect me to pay you for my tank that you didn't fill... Then that's just clown service

Update: after they told me nothing was wrong a day or two later my car would stall when idle and would jerk while trying to drive it the check engine light also started blinking , we know what the problem is but since they charged us 80 bucks for a tow for them not to fix the issue. I'll definitely not go to them ever again. Not only did they rip us off but they not only wasted my gas but they also wasted my time. If anyone wants to go here JUST DON'T, save yourselves your...

I would never take a motorcycle here if there is no clear cut problem. My bike needed a tune up badly. This place fixed the master cylinder and slapped an inspection sticker on my bike The owner told me that the rest of the issues would resolve themselves. "It just needs ridden." Is exactly what he said after he took my check. I barely got it home. The guy that worked on it for me told me he took pictures before he started. He can't see that A & E did anything to the carbs or the throttle. One star for the master cylinder repair. And if you're a single woman RUN ...