Scheels — Local services in Woodside

The worst bicycle mechanics on the planet. I took my bike in because I was hearing a ticking noise in the rear wheel. Their mechanics didn't understand the problem. They eventually twisted what I said into thinking that I was trying to ride with the chain in the small sprocket in the front and the small sprocket in the rear. I never use this gear because I know better. The sound was in all gears. When I came to get my bike this idiot was messing with my front derailleur. That had nothing to do with the noise. I had my front derailleur adjusted properly and now it is messed up thanks to this moron. I finally had enough, so I took my bike home. On my next ride, I noticed that the fixing bolt was missing from my crank arm. I went back to the store to get the part, but they lost it. They gave me another part that they said would fit, but it doesn't. I was promised that they would get the right part, but they never did.

As a follow up, I was installing a new bottom bracket on my bike today and it didn't want to thread right. I never had this problem before, so my conclusion is the same moron who lost the crank part also messed up the threads on my frame.

I thought I was done finding Scheels mistakes, but I was wrong. Today, I was changing the cassette and I discovered that the washer that goes on before the cassette was missing. This part was on the bike when I took it...

Went last Sunday to pick up some new work out clothes since I recently lost about 20 pounds and my old ones are not fitting anymore. We choose this store because of the indoor Ferris Wheel obviously something my kids wanted to do first thing when we walked through the door. Well we had my 2 year old with us so since reading through the rules we knew no one under 36 inches could ride. Completely ok there were other activities she could do in the store while she waited for us to finish. Also listed in these rules were no pregnant woman allowed. Also fully acknowledged. Buy our tokens wait in line I go to get in with my 7 year old and the guy running the ride loudly asks me if I am pregnant in front of the whole line of other riders. Embarrassing me in front of everyone. He then says well I have to ask yet I didn't see ir hear him ask a single other rider. Apparently I am still a little to fat around my mid section. Thanks to that embarrassment I had to promptly leave the store. I did contact Sheel's to no avail because apparently their customer service department doesn't care that I was absolutely humiliated in front of an entire line full of people either. Worst experience ever!!!! And absolute worst customer...

Came in to purchase a handgun. Unfortunately the model I wanted wasn't in stock besides the display model. No biggie as I wasn't in a hurry & would just have them order one. The salesmen were pushy to the point they were almost insistent that I purchase the display model stating it's the same thing I'd get by ordering. Sorry but if I'm buying a brand new gun I want a brand new gun. Not one that's covered in finger prints due to being handled by customers & employees . Besides that who knows how many times it had been dry fired. Also when placing my order they didn't have me complete the online background check or purchaser's paperwork. I was fortunate when I returned to the store to pick up my gun they weren't busy & I was able to complete the background check easily & it came back instantly otherwise I would've had to come back again. Better customer service & knowledgeable trained staff would've made this a 5⭐ experience. I had to explain to the salesmen & department manager that the Illinois gold card aka tan card is in fact no longer gold/tan & that the Illinois Department of Professional Regulation no longer physically issues these cards. They are now only available online to print yourself. All that aside I love...