Purchased full set of kitchen cabinets and paid in full in advance and the cabinets arrived within a few days. We decided to purchase 3 more cabinets to put in an island, so two weeks ago tomorrow I purchased them, again paying in full in advance. When I ordered I asked about lead time and was told that it would take a week or two at the most. Tomorrow is 2 weeks, and no cabinets. I inquired by phone and first they told me point blank, we will call you when the cabinets are in without even getting my information. It was like they wanted to get me off the phone. Then I spoke with Carla who I was told is the manager and she explained that if I read their brochure orders can take a minimum of 10 days. I proceeded to try to explain that when I ordered them they said it would be within 2 weeks and that given their deliveries are on Tuesday and Thursday, and the granite supplier is coming out on Tuesday at 2 pm to measure, I wanted to know if they could find out exactly if the cabinets will be in on this coming Tuesday. Before I could finish explaining Carla interrupted me and said, You aren't hearing what I am saying, and gave me an explanation of what business days are and how Saturday is not a business day. No kidding! I already know that. Point is I have been a customer of Star Supply for a long time and I have never been treated so condescendingly. Purchases from customers like me help pay Carla's salary and we should not be treated in that fashion. I asked if she could call and verify that our cabinets would be in on the Tuesday truck but she said that her boss Jodi, who was not in until Monday, would have to do that. Carla never offered to have Jodi call me, or take any message. I am very disappointed and I am sure they will lose a lot of business with...
Read moreStar Supply: A Treasure Trove of Unique Finds!⭐️⭐️⭐️⭐️⭐️ (5/5 Stars)Star Supply is, without a doubt, one of the best local stores I’ve ever visited. It's truly a hidden gem, and I encourage everyone to stop by—it's far more than just a regular supply shop!What sets Star Supply apart is its phenomenal collection of unique items. You can tell the owners take great pride in curating their inventory, stocking things you simply won't find anywhere else. I'm always pleasantly surprised to discover specialized tools, artisanal goods, and imported materials that are perfect for my niche hobbies and projects. On my last visit, I found everything from vintage hardware I needed for a restoration project to a beautiful, hand-crafted coffee mug.It feels less like a store and more like an organized treasure hunt. The atmosphere is inviting, and the staff are incredibly knowledgeable and enthusiastic about their products. They are always ready to help you locate a specific item or point out a fascinating new arrival.If you are tired of the same generic selections at big-box retailers, you absolutely must visit Star Supply. If you need something unique, rare, or just plain interesting, this is your new...
Read moreWhat an experience and a treasure this place is. I took my wife and kids in here because our old gas furnace needed a replacement blower, the belt-driven one had about died and I thought I'd seen them here before. I snapped a pic of the electric motor placard and matched up the best I could on a newer-style direct drive blower, used for only $40. I was hesitant but I sorted out the wiring and wired it up and to my pleasant surprise it works even better than the old belt-drive unit and is so much quieter.
My kids, of course, were interested in the toys that looked like surplus from something or other and lady, who appeared to be maybe an owner or manager, was over-the-top kind enough to give each of my kids a nice toy dump truck. They were excited for days afterward and it means a lot to me as a parent that someone would be kind enough to make a little gesture such as that for my kids instead of being upset that there are little kids touching all over the merchandise.
I'll continue to go back here because more often than not I find things that I didn't even...
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