Rude, aggressive, untrained and guards who were not wearing any uniform or form of identification treated me and my colleague very badly and detained us in the mall for over an hour because we did not get a gate pass. Although we attempted to explain that we were not given a pass when we drove in, they attempted to get us to pay $20 to replace a pass we had not been given. We eventually had to call their boss to report them. None of these guards apologised because we were black women and this incident occurred with absolutely no repercussions for what happened. I will never visit this mall again. If you are new to Bulawayo, Please I would advise that you avoid this mall if you do not want to...
Ā Ā Ā Read moreThe security system at the complex is very poor. I got into the complex and the security guard did not give me a gate pass as he wasnāt by the gate when I entered the complex , on getting out they couldnāt let me out because I didnāt have the gate pass. They also donāt have CCTV cameras to prove that I hadnāt been given the gate pass, all they cared about was that I pay a fine of $20 because they claimed I had lost the card. I explained this to the manager who wasnāt bothered probably because Iām a black person so he said I should find solution with the guards because I had refused to pay the fine, I waited for 2 hours by the complex without a solution and eventually they let me out! Iām very...
   Read moreMy ratings are based on a one time experience, the parking is secure, l like that because am very mobile and secure safe parking becomes a priority. The Shopping centre is situated in the surbuban side of the city. Most things are at reach; you got banking, supermarkets, pharmacy, food court, Café( breakfast or a quick sit-in lunch. Security Guards patrol the area and you can always ask them for any assistance regarding the Centre. They're always happy to help and they're well understood with the local major tongues(Ndebele & Shona) and English. N.B: Each service provider within the area may offer different services from the next but they always refer you to the appropriate...
Ā Ā Ā Read more