I'll start off by saying that Im not normally one to complain. I don't like making a scene because I know how uncomfortable it can make everyone feel. Both my husband and I had high hopes for this place, especially with the price point, the plates were not cheap.

I ordered the fettuccine Alfredo with chicken ($24) and my husband ordered the prime rib with mashed potatoes ($35) The meals did come with complimentary bread sticks (although you have to purchase dip which is a bit odd), and we added on $4 salads. Both the bread sticks and salads were really good and much larger than expected and they were probably the highlight(s) of the entire meal.

The first problem with the food was that the mashed potatoes tasted like stale old fries, and unfortunately my husband's main dish (prime rib) was cold and flavorless. My fettuccine Alfredo literally tasted like noodles with butter, and on top of that, the chicken was incrediblly dry. I think I would've been fine with the dry chicken if there was enough sauce that actually tasted like Alfredo.

We both were hesitant to complain because we don't normally like to, but neither dish was good enough for us to eat more than a quarter of. After letting the server know the blandness of our meals, she let the chef know and the lead. At first they weren't going to take anything off our bill, which would be understandable if we had actually eaten all of the food, but we didn't.

We told them that we weren't comfortable paying the entire bill for food since we didn't even eat the entire meals. They came back with $20 off, which honestly still doesn't feel like enough taken off. I don't think I would've written a review at all if we had gotten comped a bit more than we did.

Overall the service was fantastic and the appetizers were great, but the entrees really lacked for the price point, and taking care of an unhappy customer was near non-existent.