Maleza — Restaurant in Municipio de San Carlos de Bariloche

You gave me food poisoning that was so bad I had to go to hospital...But the view is awesome and the staff were friendly!

This was the last meal I had before I got sick. I am 100% confident that this is where I got the problem.

I ordered a chicken sandwich, it was almost cold when it arrived and the bread was wet (I'm guessing because it was left at the kitchen for so long that the sauce soaked into the bread while it was going cold). I asked for a new one, and they said no problem.

I got a replacement 5-10 minutes later which was warm, on fresh bread, with new fries. Looking back, I believe they just re-heated the same cold, wet chicken and put it on fresh bread, which is super dangerous and lazy, and it would explain the absolutely savage food poisoning I've had for the past 8 days!

3 days in bed, then to a doctor who told me the symptoms were so severe that we needed to do a blood test for Dengue fever!? Lucky for me, no Dengue (phew!) Instead, the poisoning had progressed into an infection in my gut...no joke, this is the worst food poisoning I've had in my life and has totally wrecked my plan for the past 8 days, not to mention costing me approx. $70 to pay for the doctor, blood test, and medicine.

It's a shame because the location is great and the menu was pretty good too. Maybe I got unlucky, but it's really dangerous to be so lazy with chicken, so I'm leaving the review in the hopes that the they make sure it doesn't happen to...

We came here for some coffee and when we walked in we were ignored completely. We sat down an nobody came to give us a menu. More people came in after us and they were all greeted and given menus before us.

Finally after about a 10 minute wait, we got our menus. I asked for a double espresso on ice with vanilla syrup added. They said they could not make this and refused me service and walked away.

I asked why they could not make it, they said they didn't know how to charge me for it.

They have a double espresso on their menu, ice is free. They have vanilla syrup and a cost on their menu if you want to add it to a coffee.

So why could they not provide me this drink? I do not know. But I was left at the table with nothing and ignored after this. I left and went to another Cafe who happily made the drink, every other Cafe in town has had no issues making it for me.

I even showed them a video on how to make espresso, and put it on ice, they...

We arrived here on the recommendation of a local. As soon as we walked in, we greeted everyone with a loud "HOLA" to let the waitstaff know we were new customers.

While browsing the menu online, we put our phones down to wait for someone to attend to us. We were patient for a while, but when we noticed the waitress cleaning tables nearby without acknowledging us, we had to wave her over. Her expression conveyed annoyance, despite our patience.

My husband and I have years of experience in the hospitality industry. We understand that a laid-back culture can sometimes lead to slower service, but good hospitality requires anticipating customers' needs.

Once service starts poorly, it can really affect the atmosphere. And if the food isn’t exceptional—no matter how simple, even if it’s just a sandwich—people are...