North China Restaurant — Restaurant in Adelaide

Have been going to this Chinese Restaurant for 10 years now, food has always been good to excellent but not consistent. Service well that sometimes leaves a bit to be desired, however, the food quality and flavour has always been such that you tolerate the occasional poor service. The restaurant was a bit of a time warp with the fittings and seating if dining in. Well and truly 70's. Tonight we Ordered takeaway. Arrived 5 minutes prior to the prearranged collection time. Spoke to the young girl behind the counter and Told it would be 5 minutes, yeah that's fair. New fittings with the refurbishment of the whole centre, still a bit dated but gave me something to look at and do whilst waiting. Well 15 minutes later requested where the meal is, to be told its coming. A customer who walked in and ordered after I had arrived received their meal. so up again to be told it was there and had been for 10 minutes and it was my fault for not giving them my name. Not the young girl but the owner. The one that usually gives the poor service. Food was good though, a tad on the cold side from the wait, but not good enough to make me go back again. Over it. Back to the...

Excellent food!!!....Terrible customer service, regular customer that will not be returning. Was given incorrect dish (that I order regularly) was told that I ordered it wrong (even thought the item that I apparently ordered is not even an option on the menu??). Called to explain the meal was wrong expecting an apology but was met with hostility and an abrupt ending. Went in store to swap the dish over and AGAIN told that it was ordered wrong and to make sure I order correctly in future.. As far as I am concerned EVEN IF it was ordered wrong (or if I ordered a dish that doesn't exist!) normal customer service should go something like " we are so sorry let us fix that for you" being that a chicken dish that would cost around...

An absolute standout Asian restaurant that has proved its quality over the pat 20+ years, and deserves every bit of praise it gets

Chinese food sometimes has a tendency to get categorised into “easy” and “tasting the same”, but this place puts in active effort to set themselves apart. They serve a delicious menu at incredibly reasonable prices and deserve every bit of praise they’ve received

Whether you’re after a quick pickup meal or a great night out with friends/family, this place will provide it and ensure that you leave happy

I cannot recommend this place enough, particularly if you’re in the area - this will forever be a staple for us now

I wish them all the best and another 20+ years of business,...