Centenary Tavern — Restaurant in Brisbane City

they replied, and have changed their ways.. went there tonight.. a lot better. edit to 4 stats from 2. I have been to Centenary Tavern about 12 times over the past 2 years, the food has stayed the same good level the whole time - well done.

However the order experience was bad - and will likely cause the end of visits to your restaurant; it left all my guests at the table pissed off.

We came in at 12noon on Sunday 29 Aug, we were seat quickly. during this process we had no commination about your online order system. we had to ask a team member for some menus - at this point they explain that they don't do paper menu anymore due to covid rules - and we had to order through the app. One of us can we had a paper menu anyway, we were told no. later on we find out to be untrue, as a table near us that seated all people over the age of 80 had paper menus.

The QR code order process: I'm at a restaurant, I am not asking for the premium Uber delivery experience. I was grimacing watching my mother trying to order via this system. after nearly 10mins of trying to process a order of 4 meals, trying to add her rewards card & having the order vanish from the mobile after trying to pay with the Credit card - she gave up and when to the count where she was told that: The online order "crashes quite a bit for people" You can not add rewards cards to your online order, so no ALH discount. and you must order from the counter if you wish to use your rewards card. We spent most of our meal complaining and trying to understand why your businesses would undertake such system. general consensus was that it was Covid creep - in where businesses make changes in the attempt to hide it under the guise of Covid restrictions.

No tables had water given to them, we had to ask some. all my past visits did not have this problem. I also do not like the idea of alcohol being served to guests without the water being present because alcohol is a diuretic.

There was a mess up with the garlic beard starter dish not being given to us. "they missed the ticket" - this happens, only human; and it the first we have had...

I have been to Centenary Tavern about 12 times over the past 2 years, the food has stayed the same good level the whole time - well done.

However the order experience was bad - and will likely cause the end of visits to your restaurant; it left all my guests at the table pissed off.

We came in at 12noon on Sunday 29 Aug, we were seat quickly. during this process we had no commination about your online order system. we had to ask a team member for some menus - at this point they explain that they don't do paper menu anymore due to * rules - and we had to order through the app. One of us can we had a paper menu anyway, we were told no. later on we find out to be untrue, as a table near us that seated all people over the age of 80 had paper menus.

The QR code order process: I'm at a restaurant, I am not asking for the premium Uber delivery experience. I was grimacing watching my mother trying to order via this system. after nearly 10mins of trying to process a order of 4 meals, trying to add her rewards card & having the order vanish from the mobile after trying to pay with the Credit card - she gave up and when to the count where she was told that: The online order "crashes quite a bit for people" You can not add rewards cards to your online order, so no ALH discount. and you must order from the counter if you wish to use your rewards card. We spent most of our meal complaining and trying to understand why your businesses would undertake such system. general consensus was that it was *creep - in where businesses make changes in the attempt to hide it under the guise of *restrictions.

No tables had water given to them, we had to ask some. all my past visits did not have this problem. I also do not like the idea of alcohol being served to guests without the water being present because alcohol is a diuretic.

There was a mess up with the garlic beard starter dish not being given to us. "they missed the ticket" - this happens, only human; and it the first we have had this problem. 3 years ago - old review is now hidden, interesting....

I booked a table of 12 because two of my children had birthdays. There were also two other bookings roughly our size there also.

We won’t be back, there were a number of items not available on the menu, no steak, no barramundi, no wings and no skewers, it took one person four attempts to order before they chose something that was available.

The Asian veggies were not Asian they were frozen veggies and you could tell they were frozen by looking at them.

I had two cakes in two bags with the candles for the cake in the correct bag with the cake. They lost the cakes and then messed up the candles. One was for a 21st. Logic would state the candles in the bag with the cake are for the cake it was in the bag with.

My friend was given a glass with lipstick on it and when we mentioned this she was given another glass with lipstick on it after being told this never happens. Well. It does happen and happened twice in one sitting.

My mojito firstly no garnish, then a sad droopy piece of mint for the garnish next time, then a lime garnish, then no garnish and the last mojito had packaged chopped mint that looked like chives floating in my glass.

Our table wasn’t getting cleared, we ended up stacking glasses etc so we had room.

The wands on the coffee machine in gaming have not been cleaned after each use and has a build up of milk on them.

Staff were not interested and it looked like we turned up on a day where nobody knew what was going on and they didn’t want to be there.

Very...