I have been a regular at this café for nearly two years as it's conveniently located near my workplace, Harvey Norman. I am familiar with the boss and the employees, but unfortunately, my recent experience was unpleasant. Last week, I ordered an Iced Mocha, but it was served too hot, I politely informed him that it was still too hot, and he apologized for the mistake and made the new one. However, the new one was the same as the previous one. Since he seemed unaware of how to make an iced mocha, I left without saying anything.
Today, I visited the café again and ordered an Iced Mocha, but to my disappointment, it was the same situation as before. The boss made a regular mocha and added ice on top of it. I politely pointed out that this was not how it's supposed to be made. However, he yelled at me and asked me how to make it. He rudely said that if I didn't like it, it was fine. If he doesn't know how to make it, he could hire a barista instead of treating his customers poorly. This experience has left me very disappointed, and despite being a regular customer for two years, I will not be returning to...
Read moreMy wife & I had occasion to breakfast at Theo's as we had our car attended to nearby one morning in April 2023. Service was friendly & precise, food was hot & well-prepared, actually sumptuous & very fairly-priced. Place was clean & well-maintained. Mr Theo was cordial & friendly. Gave us a melancholic feeling of the milkbars/cafes of old. Inclusion of an old coin-operated jukebox playing softly in the corner would be the ultimate, I reckon. We didn't need lunch after that breakfast. Will seriously consider bringing the family for a near-town day-outing one day ! Ideal for people visiting & working nearby.
.............. (4.5-hours later ..... )
So happy with breakfast, we came back for lunch !!
Helped along by fact that car wasn't yet ready...
Read moreTheo's cafe is definitely one of Canberra's hidden little gems. You are greeted, you are remembered and you are served professionally in a nice clean environment. Absolute best breakfast in Canberra and great value for money, and the only place around that has Worcestershire Sauce on the table. Have never had a bad coffee here. My favourite place to dine.
CAVEAT: I have only had breakfast here, regardless of the time I attend, so cannot comment on the other food which always looks delicious, but know people that order from here daily for lunch orders.
Give this place a go, I am positive you...
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