Mount Glorious Cafe — Restaurant in Greater Brisbane

Absolutely the worst café experience I’ve had in years. The female manager/supervisor at Mount Glorious Café has no business working in hospitality. She was rude, unwelcoming, and acted like we were an inconvenience from the moment we approached the counter.

Yes, they were busy – but that’s no excuse for the sheer lack of basic manners. When we tried to place our order, she was impatient, snappy, and clearly couldn’t care less about serving customers properly. Instead of showing professionalism under pressure, she chose to rush us, roll her eyes, and make the entire interaction unpleasant.

A manager should set the standard for customer service, but here she’s the reason I’ll never come back. If you want to spend your money somewhere you’re actually treated with respect, avoid this place. There are plenty of cafés in the area with staff who actually know how to smile and speak politely – this is not...

Have been here many times and took a new friend today. Disappointed for the first time in the service. I asked for a black tea and skinny chino in takeaway cups. I was given a number and sat near the coffee end for my order. I was surprised to receive my coffee in a takeaway yet the tea with a cup and saucer. I explained it was to be in a takeaway as we were going to sit across the road, if looks could kill! Then received white tea in a takeaway, oh no, I politely advised that I ordered black tea. Yep, another devil glare. I stood at the counter and waited for the tea. She mumbled something, then when I asked her to repeat it she said next time don't ask for table service. I didn't ask for table service. I suggested she take a day off. The cafe is very popular for bike riders, myself included, I also know this rant will make...

Really friendly staff and good food. The whole vibe of the place has improved since the change of management. Owner seems keen to provide a high level of service. Brekky is great and heaps of motorcyclists use the place as a coffee / feed stop off. All in all highly recommended for a good feed and a nice vibe. EDIT: (13/11/17) Just had a look at some of the negative reviews and I'm really surprised. I've been coming up here regularly for years and find the current owner and staff great. Reading the details of some of the complaints I have trouble reconciling them with my experiences. I still recommend The Mt Glorious Cafe and suggest you be guided by the "Review Summary". The VAST majority of the almost 200 reviewers gave positive reviews. I think that's a fair clue to the...