KFC Inverell: A Greasy Gamble Where the Chickenâs Hot but the Hygieneâs Not Stepping into KFC Inverell is like signing up for an extreme sportâonly instead of skydiving, youâre dodging sticky floors and questionable smells. The vibe? Think âpost-apocalyptic dinerâ meets âgrease explosion.â If the food doesnât send you sprinting to the nearest bathroom, the cleanlinessâor lack thereofâmight just finish the job. Ordered the Zinger Burger, hoping for that spicy kick to distract from the chaos. The burger was decent, crispy enough to make you forget the world⌠until you notice the tableâs sporting a Jackson Pollock masterpiece of old ketchup and mystery sauce. Fries? Hot, salty, and probably the safest bet, unless you count the rogue napkin stuck to the tray like itâs auditioning for The Blob. The chicken bucket? Bold flavors, but Iâm pretty sure I saw a drumstick wink at me from a puddle of ancient grease on the counter. Staff were friendly, bless their souls, hustling like theyâre in a losing battle against entropy. But the place itself? Itâs like someone declared war on soap and lost. The bathroomâs a biohazard zoneâbring your own hazmat suit. I half-expected a cockroach to hand me a towel and ask for a tip. Look, if youâre starving in Inverell and craving that KFC comfort, youâll probably survive the food. Itâs tasty enough to make you forgive (or at least forget) the grime for a few bites. But maybe pack some hand sanitizer, a Wet Wipe, and a prayer. 3/5 starsâtwo for the food, one for the sheer audacity of staying open. Eat at your own risk, and maybe donât...
   Read moreDisgusting customer service and disgusting store.
Food smeared on the walls, under the tables, rubbish and food down the side of the dinning chairs. I asked a staff member of they could come wipe some tables down, she came out ran the wipe over the table then went back. We still used our napkins to clean the tables after.
We ordered zinger boxes, when we took them back to the counter because the burgers were cold and soggy. The "manager" tried to tell us that's how zinger fillets are supposed to be.. they refused to revolve the issue to start then after arguing about the quality of the food got a refund and went elsewhere.
Complained online, received a call from the so called "manager" who again was defensive from the start telling me zingers aren't meant to be crispy and the store was too busy to clean and the store would be renovated soon so wasn't a priority...
I again referred them to the photos that we took showing food on the floor, dirty tables and the smeared food on the walls. And the fact I have never received a cold soggy zinger fillet in my life đ It shouldn't matter if they were closing for renovations the next day, the store still needed to be clean as they are serving food. The phone call did not resolve the issue, if anything how the manager spoke to me has resulted in never attending Inverell...
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Once again, Iâm left disappointed with KFC Inverell. I ordered a large chips, and as usual, it was barely half full. This seems to be a recurring issueâwhy does this keep happening? Who is training these staff members?
To make matters worse, I overheard a manager speaking to a team member, saying, âAll you did was sit on your arse.â Thatâs completely unprofessional, especially in front of customers. On top of that, I noticed staff walking around with AirPods in, which is not a good look when there are customers nearby.
The food is consistently underwhelming. Iâm not expecting a five-star meal, but I do expect something decent. Sadly, even that seems too much to ask.
I donât blame the individual staffâthis feels like the result of nearly a decade of poor training and leadership. There seems to be no guidance on how to treat customers or even each other. You donât have to love your job, but while youâre there, basic respect should be the minimum.
Itâs frustrating to see the same issues again and again with no...
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