2 Sisters Pizzeria — Restaurant in Melbourne

Where do I start? Ordered 2 pizzas for delivery online. Mysterious $2.90 charge appears. OK. I wait 30 minutes after the advised pick up time, but no delivery. Rang up and was told they were not doing deliveries tonight. I advised that I can't pick them up because I have Covid. After 4 minutes hanging on the phone they said they would deliver, but I had to spend another 5 dollars on top. The kicker - I would have to order them again online. When I said this was unacceptable, after a lengthy discussion, they offered to refund my money. That will take 7 days apparently. I takes 1 minute to remove your money and 10,080 minutes to return it. Oh, and the $2.90 surcharge? That is what the website operator charges them. As a business owner of 40 years, my advice to them is give up and find something else to do. My advice to you, if I may be so bold, is do not give them any of your money.

In response to the response: Thanks for your response. Why would I order a pickup when I have covid? The website accepted my delivery order. I was offered a delivery IF I WENT BACK TO THE WEBSITE AND SPENT ANOTHER 8 DOLLARS. There was no information whether I would be charged another $2.90 surcharge. I can point you to several other establishments in your area where the service fee is not charged. In fact most. Google is your friend I am sorry you had to waste $4.00 of food. You obviously haven't learned anything from it. This is not a Covid19 problem. I offer honest opinions, both good and bad (read my other reviews). I wish you luck. You are obviously...

We had a very disappointing experience with your restaurant. We ordered a Nutella pizza and were shocked at what we received—it was far below our expectations and definitely not worth the price. To make matters worse, we also ordered a cheesecake cup, but the staff refused to fulfill our order, claiming they were closing, even though it was only 8:00 PM, and your listed closing time is 8:30 PM.

The customer service, especially the attitude of the boy at the front, was extremely rude and unprofessional. It's unacceptable to treat customers this way, especially when we made it in time before closing. We’re very unhappy with the quality of service and the way this...

Hi my name is Phil i just want to say 2 sisters pizza in croydon is fantastic food is second to none the service from maggie and staff excellent great PR skills beautiful people easy to deal with i throughly recommend this business they are second to none wouldnt go anywhere else keep up the great work ladies wishing you all a very merry Christmas and happy new year 2025 Bestwiishes and kind regards lucky fabulous Phil Professional Tennis coach Victoria Melbourne Australia ATP TOUR HIGH PERFORMANCE PROFESSIONAL TENNIS COACH VICTORIA MELBOURNE AUSTRALIA Director of Tennis Phil ITF MASTER COACH...