Augustus Gelatery - Sandringham — Restaurant in Melbourne

first, and only, time we've been, so perhaps unlucky and caught a bad day seeing how all the other reviews have been so positive Some of the worst service I've ever experienced. Initially there were 2 people behind the counter, 1 was preoccupied optimising the playlist and never looked up or served anyone the whole time we were there. It took15min to order as it was quite busy and there was only one person serving whom, if she rolled her eyes any harder, would have lost them into the back of her head. Mask wearing was pretty slapdash, with the servers wearing theirs incorrectly (under the nose) There was ostensibly a queue system, however she seemed to favour the reverse queue strategy, serving the most recent arrival. Perhaps it was the idea that'd we'd clearly stayed this long, we were obviously committed to the idea of gelato and so wouldn't leave. Eventually another person came out and proceeded to serve in the traditional arrival time order and we eventually got our gelato. Which is fine. Augustus does have a good selection of non dairy flavours and a huge variety of flavours. Nice setting, they had all the windows open and its a veyr attractive shop with a nice park across the road. | I think the quality of gelato is better down the road at Gelato Lab, but they do have less flavours, particulalry with regards...

I came here today for an ice cream after hearing my nephew rave about this place – and I have to say, the gelato truly lived up to the hype. The flavours are absolutely fabulous, rich, and full of taste. There were so many tempting options, it was hard to choose just one!

That said, the service left quite a bit to be desired. The young lady who served me seemed completely disinterested – it almost felt like she was doing me a favour just by acknowledging my presence. A smile or a bit of enthusiasm would have gone a long way.

Still, the quality of the gelato speaks for itself, and I’ll definitely be back for more. Hopefully, the service will match the standard of the...

It all begins when you approach the colourful Augustus building down on Bluff Road and this sense of excitement overwhelms you! This sensation is doubled as soon as you enter the building and receive a smile from behind the counter and your eyes fall on to the delicious trays of gelato. There is an old fashioned feeling of going to a gelatery and it's something to be cherished, memories for our youth who probably don't have the same access to an ice cream shop as we all did. For Sandringham to have its own Gelatery is a wonderful thing, something which we all should support! What better store to have than Augustus. If you don't believe me, pop on...