I recently had the pleasure of dining at Divino restaurant and I must say, it was an exceptional experience. From the moment I walked in, I was greeted with warm hospitality and a friendly smile.
The food at Divino is truly a work of art. Each dish was cooked to perfection, showcasing the chef’s expertise and passion for culinary excellence. The flavors were rich and well-balanced, leaving me craving for more with every bite.
Not only was the food delicious, but the presentation was also top-notch. Each plate was beautifully arranged, adding to the overall dining experience. It was evident that great care was taken in ensuring that every detail was perfect.
What truly set Divino apart from other restaurants was the exceptional customer service. Amanda, our server, went above and beyond to make our lunch experience unforgettable. She was attentive, knowledgeable, and genuinely passionate about ensuring our satisfaction. Her recommendations were spot-on, and she made us feel like valued guests throughout our entire meal.
The ambiance of Divino was equally impressive. The restaurant had a cozy and inviting atmosphere, making it the perfect place for a leisurely lunch. The attention to detail in the decor and the soothing background music created a relaxing and enjoyable dining environment.
Overall, my experience at Divino was nothing short of divine. The food, customer service, and ambiance all exceeded my expectations. I highly recommend this restaurant to anyone looking for a memorable dining experience. Thank you, Amanda, and the entire Divino team, for a truly...
Read moreI booked the table after a conversation with their winemaker at a vegetarian restaurant a few weeks prior. He claimed that the restaurant had a vegan-friendly menu. (What is the point of producing and LABELLING it as vegan-friendly wine if the only purpose is to serve it with meat?) I booked the table ~3 days before coming, and I specified that both guests were vegan on the booking system. There is not even one vegan item on their menu. We had two different waiters serve us - both had zero interest in even suggesting substitutions. We asked about the vegan options - and the person pointed out a few vegetarian options. When we pointed out the error, they agreed that there was nothing on the menu. They made zero effort to accommodate us.
The pizza was good, and I appreciate that I was not charged for the added olives (big woop!!). This only happened because we pointed out that it is crazy that they charge extra for adding olives if two items (the 2x cheese is removed).
The website makes these statements about "on-site kitchen garden provides vegetables and herbs", which seems like marketing fluff... if that were the case, they could have produced some zucchini dish? Also, there is such a small vegetable garden near the restaurant it will not feed a family for a week, let alone a commercial restaurant.
I understand that not all restaurants cater to specific dietary requirements. If that is the case, don't make the "vegan" option available during the booking process; just let people know, and then they can make alternate arrangements. Just manage...
Read more"I had an incredible dining experience at DiVino restaurant in the Yarra Valley, and it was all thanks to the exceptional service provided by Amanda and the rest of the team. From the moment we walked in, we felt welcomed and at home, and the warm and attentive service continued throughout my meal.
Amanda in particular went above and beyond to make sure that my dining experience was perfect. She was incredibly knowledgeable about the menu and the wine selection, and was able to offer recommendations that suited our taste perfectly. She was also incredibly friendly and personable, and made sure that we felt comfortable and well taken care of throughout our meal.
But it wasn't just Amanda who impressed us- the rest of the team at DiVino were also exceptional. Everyone was friendly, professional, and attentive, and I could see that they were all working hard to make sure that every guest had a great experience.
Of course, the food at DiVino was also fantastic. The menu offered a great selection of dishes that were beautifully prepared and presented, and the wine list was extensive and well-curated. But what really stood out to me was the service - it was clear that the team at DiVino takes great pride in providing exceptional service, and it made all the difference in our dining experience.
Overall, I would highly recommend DiVino restaurant in the Yarra Valley, particularly for the excellent service provided by Amanda and the rest...
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