Hungry Jack's Burgers Frankston South — Restaurant in Melbourne

This story is worth reading to the end. I placed an order at the drive-through at 7:31 PM. I was asked to wait in the car park till 7:58 PM before the food arrived. It was dark and I was one of 5-6 cars waiting with their headlights on while at least 5 staff could clearly be seen partying and laughing inside. Making ice cream snacks for each other in cups and downing them as they partied. At one point, all of the headlights, waiting and beaming into the store seemed to bother one of the female staff. Rather than work on the food for all the customers in the store and the cars waiting with engines running and headlights on, she thought it was more appropriate to stand in the window with her hand up covering her eyes to show us all that she was bothered by the headlights. She then got an empty food bag and held it up to show all the cars. A threat??? When I finally got my food from a fumbling kid who didn’t speak, I left other cars still waiting that had been there longer than me. When I arrived home, down the street the food was stone cold. Someone needs to tell these kids to go and re-do primary school before they get a job. I’ve never seen attitude so appalling and I would not expect to keep my job if my boss saw me...

I enjoy hungry jacks and have 2 times in a row not enjoyed my experience at this particular hungry jacks. I do understand that it is not a upper class restaurant so don’t place the expectations of it being one, but I feel this should not be an excuse for staff to gossip loudly about there personal lives with explicit language. The lady served after me looked extremely uncomfortable with the way the staff were talking. I see hungry jacks as a family safe restaurant. I wouldn’t take my daughter here as there were words I wouldn’t want her to hear. Even the manager was swearing and I suppose when the top thinks it’s okay to talk like that in a professional setting it encourages everyone below them to copy. The food was still nice. But I’m disappointed by this.

All front counter staff involved @11:30am Friday the 3rd of February. I hope this reaches someone to encourage the staff to talk in a way that makes customers feel welcome and...

I purchased a bacon deluxe, I drove 2klm to get home. Had a bite of the burger paper discs that attached had absolutely no signs of being char grilled. The burger was stone cold, it appeared to be microwaved. Not the first problem with the FRANKSTON SOUTH HUNGRY JACKS, any wonder the place has passer by customers who don’t return. I certainly will not be going back to FRANKSTON SOUTH HUNGRY JACKS 🤬🤬🤬 VERY DISAPPOINTED to make it even worse I paid $9.20 and I didn’t even get a bacon deluxe any wonder the young man threw my receipt straight into the rubbish bin. This occurred Sunday 12 th March 2023 between 8:30pm - 9:00pm. Only one pattie in between waxed paper packing discs, one slice of cheese and very little of any thing else. For $9.20 I could have got a lovely burger from the local fish and chips shop but they were closed. Live and learn I suppose. NEVER NEVER BACK TO FRANKSTON SOUTH HUNGRY JACKS, NOTHING LESS THAN THEFT BY...