Hungry Jack's Burgers Tarneit — Restaurant in Melbourne

Special Sundae Satisfaction.

I was craving a dessert. Ice cream was on my mind, but where? and what kind?...

...."a Sundae" is what my mouth wanted, but not a Maccas caramel sundae. Maccas changed the caramel recipe and it taste like sugar syrup with a splash of toilet duck the last time I naively went there for "something" sweet.

So Hungry Jacks was my option. The nearest was this store in Tarneit. I knew it would be better than Maccas but I was not hopeful that what I wanted would be constructed correctly to my specifications.

So I arrived at the store, walked through the automatic doors for once there was not a person waiting in line. (insert SMILEY FACE here) I walked up to the counter and was greeted ever so politely by a lovely young lady. She asked what I would like. I smiled.

" i would like a strawberry sundae, a small please" that was my first order.

then i described what I was craving. " can i please have a Large Sundae, CARAMEL at the bottom and Chocolate on the top."

the girl smiled and proceeded to complete the order.

Just as the girl was about to give me my change, another girl next to her said that she would make the Sundaes. But she was suddenly stopped by my server. "no" she replied, " it's a special order, I like making Sundaes". I was happily surprised by this reaction and said " Lucky for Me".

to cut a long story here is a picture of my Sundae.

Thank you Hungry Jacks lady.

highly recommended.

much better Customer service than...

Disappointing Experience as a DoorDash Driver – Poor Customer Service

I visited Hungry Jack’s on 5/09/2025 to collect the order. I arrived at 7:04 PM, with the pick-up time scheduled for 7:08 PM on the app. Despite being on time, I didn’t receive the order until 7:35 PM. One of the staff members a young woman with red braided hair, was extremely rude and dismissive. I repeatedly asked about the order, and she kept telling me it was still being prepared. However, it was very clear that the order was already ready and just sitting there. It felt like she intentionally made me wait for no valid reason. What made this worse is that a family was waiting on that food at home, and her attitude directly impacted their experience too. Eventually, I had to call out to another staff member, who I believe was the manager, and he handed me the food immediately, proving that it had been ready all along. There were about three staff members at the front, and not a single one of them greeted customers or wore a smile. The atmosphere felt unwelcoming, and their customer service was well below standard. Hungry Jack’s needs to seriously address staff training, especially around professionalism, time management, and respect for delivery drivers who are just trying to do their job. People rely on us to deliver food on time, and experiences like this make that impossible. I hope this feedback reaches higher management and leads to meaningful...

The Hungry Jack's in Tarneit is located in a busy shopping centre and is open late, making it a convenient option for people who are looking for a quick meal.

The food at Hungry Jack's Tarneit is generally good quality. The burgers are made with 100% Australian beef and are flame-grilled to perfection. The fries are crispy and flavourful, and the shakes are thick and creamy. The prices at Hungry Jack's Tarneit are reasonable, and the restaurant offers a variety of meal deals that can save you money.

The service at Hungry Jack's Tarneit is generally friendly and efficient. The staff are always willing to help you find what you are looking for, and they are quick to take your order and bring your food to you. The restaurant is clean and well-maintained, and the atmosphere is casual and relaxed.

Overall, the Hungry Jack's in Tarneit is a good option for a quick and affordable meal. The food is good quality, the service is friendly, and the prices are reasonable. I would recommend this restaurant to anyone who is looking for a...