KFC Bayswater — Restaurant in Melbourne

I had an excellent experience at KFC Bayswater, all thanks to the outstanding service from Brodie and flynn. From the moment I approached the counter, Brodie was welcoming, polite, and genuinely helpful. He handled my order with great attention to detail and made sure everything was fresh, correct, and served promptly.

What really stood out was Brodie’s positive attitude and professionalism — it’s rare to see someone take that much pride in their role. Even during a busy time, he remained calm, efficient, and friendly, creating a great atmosphere for customers.

It's not often you walk away from a fast-food visit wanting to write a review, but Brodie truly went above and beyond. If every visit was like this, I’d be a regular every week. Give that man a raise!

Highly recommend KFC Bayswater — and be sure to look out for Brodie if you want...

I popped into KFC Bayswater recently, not intending to buy anything, and was genuinely impressed by the outstanding service I received—especially from a team member named Brodie. Even though I didn’t order, Brodie greeted me warmly and made me feel welcome from the moment I stepped in. He was friendly, professional, and didn’t make me feel rushed or out of place, which is rare these days. It’s clear that he genuinely cares about customer experience, no matter the situation. The store was also clean, well-organized, and had a relaxed atmosphere. I’ve visited many fast food places, but the customer service here—particularly from Brodie—stood out. His attitude reflects well on the whole team and makes me want to return next time when I am actually hungry. Great job, KFC Bayswater—especially Brodie—for setting such a high standard...

It was moderately busy when we dropped in for a snack. The store is the modern refit and was clean and tidy. The toilets, where everything was working were a bit untidy and could have done with a clean. Our Zinger burger meals were ready promptly. The burgers were fresh, but had barely any of the essential special sauce so were quite dry. We'll try this store out again in a couple of weeks and see if they can't improve. Being moderately busy is NO excuse for untidy facilities or badly made food! The chips, although hot, were uncharacteristically limp and soggy. (Fun fact: did you know Zinger burgers were introduced over 25 years ago world wide......and KFC is only NOW getting ready to introduce them...