Red Rooster Box Hill North — Restaurant in Melbourne

Firstly, let me start by saying that I like the Red Rooster Franchise. I have been a long time customer, but the last few meals I have had have been really disappointing. Now the only reason I gave two stars was because the food was tasty, as usual, but the last two times I have ordered the Hot Fried Honey Chicken the servings have been dismal. Tonight was the worst yet. In our six pack there were two tiny wings, two equally tiny drumsticks (seriously, I mean drumette small) and two slightly larger pieces that were mainly rib bones. Not even enough food for two people. I am a Chef so I know the value of food and at $3 a piece this represents absolutely no value for money. . When I first ordered fried chicken from Red Rooster they were reasonably generous, almost like in the adverts. I am done with this now. Red Rooster you have lost a customer of over 30 years with your consitent downsizing which has now reached a ridiculous, unacceptable level of undersized boney offcuts. So...

We order for delivery approx every 2 weeks. And for the second time items were missing from the delivery requiring a person to drive to RR to collect the missing items. Not good enuff !

Once can be forgiven but twice in two orders is unforgivable. The staff have a lacksadasial attitude and said "Oh so Sorry". like they didn't mean it. The chicken is nice and gravy ,mashed potatoes and fries ok. The Buttermilk wings were dryed out and hard to eat and not recommended to anyone There shud have been a voucher issued for next order but no nothing only a " Oh so sorry" KFC is certainly looking like the best option from now on. Lift your game RR and train your staff with a bit of responsability and professionism .This was order no 5334 26th April at 19.51hrs Order valued at $57.26 Not good enough Red Rooster. You can find our details on your customer base listing if you intend to...

Once upon a time, I had Red Rooster and I remember it was dry and not fresh. That experience scarred me enough that I avoided Red Rooster for many, many years, and I thought, "it makes sense why Red Rooster is always so quiet". More recently, at the insistence of a family member, I decided to give Red Rooster another go, and I am now filled with regret at what I have been missing out on over these past few years. I don't understand why Red Rooster is always so quiet, and I'm proud to say I have been converted. I especially recommend the roast chicken, and also the Flayva wraps. The roast chicken has been consistently hot, juicy, fresh and well cooked, whilst the Flayva wraps, though simple, taste really great. The service is a bit slower than other fast food chains, but it's definitely...