Starbucks Craigieburn — Restaurant in Melbourne

I visited Starbucks Craigieburn, located at 280 Hume Highway, Craigieburn VIC 3064, and found it to be a convenient and comfortable stop. The café has a clean, modern interior with plenty of seating, making it a good choice whether you’re grabbing a quick coffee on your own or sitting down with family or friends.

One of the best things about this location is its convenience—it sits right next to a gas station, which makes it perfect for a break when you’re stopping to refuel during a short errand run or a long drive on the highway. Easy access and quick service mean you can stretch your legs, grab a drink, and be back on the road without losing much time.

The menu features the full Starbucks lineup: classic espresso-based drinks like cappuccinos and lattes, refreshing iced beverages, teas, frappuccinos, and light snacks. Kids and sweet-tooth fans will enjoy their donuts and hot chocolates, while regulars know what to expect in terms of consistency.

Service here is generally friendly, though, like many busy stores, there can be the odd hiccup with orders or timing. Still, the convenience and brand familiarity make it a solid choice.

A bit of history: Starbucks got its start in Seattle in 1971 as a coffee bean retailer before evolving into the global café chain we know today. It first landed in Australia in 2000, faced major contractions around 2008, and the remaining stores were taken over in 2014—yet the brand remains a recognizable...

I went to the store for 2 grande pumpkin spiced lattes for my birthday mid September. I drove them home, hadn't touched them and this is how full they were. Not even 2/3rds full. They're LATTES and I did not request extra foam. What's the point of paying for a grande if you only fill it to the size of a small? And there was way too much syrup used, it was sickly sweet and tasted like chemicals (you know how syrup if eaten straight has a chemical taste?). I had purchased the exact same drink at the Melbourne Central store days earlier and it had a beautiful pumpkin spice taste but wasn't sweet and I added one sugar and it was perfect. What are they doing in the Craigieburn store? I also called the Starbucks complaint line that day and made a formal complaint, said I had photos, I just wanted the drinks replaced at my next visit. I was told the manager of the store would call me. 10 days later, no call, i called the complaints line again and quoted my reference number, said I'm still waiting for a call. They apparently contacted the store again requesting they contacted me. What's the point of a complaints line if there's no outcome? Or are management to lazy to follow up and do the...

Thursday morning 11.30 approx DISGUSTING service from both the person taking orders and the one at the window. Refused a simple request due to dietary requirements and responded in condescending and abrupt tones. When asked for the ladies name who was taking the order she refused and disgusting and mockingly replied “no what’s your name” When they asked me to drive to the next window - this lady opened the window and screamed “what’s the problem?” Hiring staff that are argumentative and rude at 11am in the morning is not professional. Now not only have I had to go elsewhere (where they completed the request because I’m allergic) but missed an important appointment. Train your staff about transparency and accountability and if a request is not possible (which in this case it was) learn proper etiquette when it comes to approaching customers. She refused to give me her name so this is her photo. She mocked and said she won’t give me her name and to do a google review. This photo is attached to show the disgusting and aggressive body language. Why do you need to wave your hands out of the window and yell? Then her co worker has come over and...