KFC Lithgow — Restaurant in New South Wales

Visited the Lithgow restaurant Where my partner and I had ordered our Muchly anticipated zinger kebabs, after clearly ordering at the speaker box, where the staff asked 3 times on what drink I would like in my zinger kebab box, on the 3rd attempt she finally got the Pepsi max for the zinger kebab box.seemed extremely distracted.

Once getting to the window to pay. We paid for 1x regular zinger kebab box 1x zinger kebab on its own.

After paying via card. We were made wait as the order was being prepared, 5 or so minutes pass. The staff return to the window to tell me they don’t have and zinger chicken. Which I replied no. And in replacement for the zinger kebab I asked for a twisters minus the cabbage and add lettuce. Which reluctantly I chose. Again waiting for the order. No apologies for the inconvenience.

We got home to find, the twister with cabbage. Chips were fresh and crisp the chicken pieces would have been smaller then a ping pong ball each and the zinger kebab have stale bread and the kebab to be throw together terribly.

Wasn’t given a receipt, Wasn’t given cutlery pack. Replacement order was wrong, (twister with lettuce ) Kebab was stale and throw together with terrible presentation. I understand this isn’t 5 star dining however the customer service, product accuracy and presentation failed.

Leaving us super disappointed with the overall experience,

Would...

Everytime I stop on at Lithgow KFC I am always pleasantly surprised by the impeccable standard of food and service. It may look humble on the outside, but evertime I venture through Lithgow and am hankering for some fried chicken, the craving is always satiated and expectations well exceeded.

The chicken is always the freshest, the service the speediest, assembly of burgers consistently made with care, and I frequently get extras in the meal such as 15 mashies instead of 10 or 9 nuggets instead of 6 or even an extra small chips (of course these are some of the freshest chips of your life!!)

Lithgow KFC, my one piece of advice to you: stay true to yourself, you are amazing and incredible, just the way you are. Don't ever change for anyone and just keep...

Asked for chicken salt on my wicked wings, and the cashier’s head started spinning rapidly while steaming out the ears. Once it stopped spinning, her eyes turned a devilish red, before she quickly shoved her entire hand INTO my chest and ripped out my beating heart, leaving me to die in the store. If it wasn’t for a kindly stranger in the restaurant who JUST HAPPENED to have chicken salt on him, I surely would’ve passed away. Never come here if you (like a normal person) want chicken salt on your wicked wings, the staff are clearly deranged, demonic beings with a hatred for fun and...