Utterly appalling experience. The food was average at bus, but what truly stood out was the abusive behavior of the Chinese lady in charge. Her rudeness was beyond belief, particularly in how she treated her staff. From the moment we walked in, she greeted us with a hostile attitude, however the worst part was her interaction with her employees, having a go her our staff loudly and publicly. Her lack of basic human decency was shocking.
Her behavior was nothing short of abusive. Watching her belittle and humiliate her staff in front of customers was absolutely unacceptable. It was clear she has no respect for her employees, and the way she spoke to her staff was completely unacceptable.
I urge anyone considering this restaurant to steer clear. The toxic atmosphere created by this woman’s disgraceful conduct ruins any chance of a pleasant dining experience. This place doesn’t deserve your business, and I certainly won’t...
Read moreWe always order take away, but this time (Friday night) we decided to dine in with friends and what a big mistake that was. We finally got our meals after waiting for over an hour and only got them then because we complained about the delay and advised we would go somewhere else, (possibly China because it may have been quicker). It was perfectly clear that their priority was takeaway and just left in house patrons waiting. We strongly advise never to dine in, takeaway is by far the much quicker option. Nothing wrong with the food, it is the...
Read moreI have been here many, many times over the past 25 years and it is most often enjoyable. I like the decor, the friendly staff, the hot towels, and the crispy quail (if you order crispy quail you get hot towels after that too, as well as at the end of your meal!). On rare occasions we have had bad dishes but most often I would say the food is average-good Chinese food. I do think you can get better Chinese food in town but the whole experience at the Diamond is what keeps us...
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