Grill'd Burgers - Fairfield Central — Restaurant in Queensland

Went yesterday for a mid-week lunch date for the first time. The burgers were great, tasty and juicy, and on the larger side, which is in line with the price. Manbeast had the Simon Says chicken burger with cheese, which he enjoyed. I had the Big Queenslander and they weren't kidding. Bun was fresh and toasty, with generous fillings. The crispy bacon was what my mother would consider crispy, but in reality it's just rigid bacon taken off too soon. Other than that it was spot on the description on the menu. The serving size for the fries is really generous - next time we will be sharing a regular as I couldn't even get past 1/3rd of the small herby fries after tackling the house - sized burger.

The only confusing part was the stick with one white end and one red end in a jar on the table. Upon asking when I put the order in I was told it was something about when they come around to check if we need anything etc. Later towards the end of our meal a staff member came and asked if everything was good and did we need anything - she then turned out sick from red to white.

4 stars because 'ketchup is self serve (which is fine) in containers over there' meant I would have to receive my meal to my outside table, then walk it almost back into the kitchen for a bit of dead horse. Not worth the effort for brand unknown, unrefridgerated public use tomato sauce of unknown age. Also have had other burgers locally with better meat flavour, but the bar is...

I usually love Grill’d. I have had the odd burnt chips, but overall they are really good, but recently I purchased a burger online with a pickup time of 7:23pm. The burger wasn’t ready until 7:39pm. The burger was small, with a tiny bit of lettuce and a slice of tomato. I took two bites and discovered the sauce was missing. I took the burger back in store to let them know it was missing the sauce; they took the burger off me, opened it up, squirted the sauce on and handed it back. The burger was on par with a MacDonald’s burger. I completed the “Rate your Experience” that I was sent after my purchase and to their credit the manager (could have been store owner) replied apologising, stating, “I am glad they could remake your burger…” . Except, no they did not remake my burger, they slapped the sauce on and handed it back. I was told that I would be sent a voucher for my troubles (not expected), but appreciated, but that never came. A very...

Ordered 3 burgers & chips - The Queenslander (pretty much all beetroot) The Caesar (chicken was so hard to find - my child had to confirm it came with Chicken) & Simon Says - so tasteless & ordinary with mushy brown soggy avacodo 😑 All of the buns were so cold & hard - felt like they just came out of the freezer & hadn't been fully defrosted - but quickly popped on the grill to warm! Ended up going to the Ampol Servo in Wulgura, as we were still hungry, to get some crispy fried chicken- honestly the best tasting chicken by far! Totally regrette not just grabbing a 6 pack if buns & a salad from woolies & save myself $60 - over...