Had to leave a review it was such a disappointing experience. Ordered to 17.50 sashimi amongst other dishes well the tuna smelled not right, describe not right? A little vinegary and I had a bite and it was similar to the smell, I spoke to one of the people and he then spoke to a woman whom were both standing right there and he is explaining to her what I said and she was soooo sour about it, her facial expression to depict rude is an understatement and she just stared at me so I said im happy if you relace it with some salmon and there was a seismic shift in her attitude so I thought good and thank you, so when she returns with the 2 little pieces of salmon (to replace the tuna? Anyway) she never looked at me never acknowledged me in anyway whatsoever, so I say thanks so much (a little lounder than normal to say hey, you should be saying this again anway), and still of course zip, zero nothing just attitude like I had committed some offence against mankind for being concerned about the tuna. Rest of the staff great, food I ordered aside from the sashimi too much sauce like another person said in a review, overall disappointed sorry won't be back, that woman was just too much. I really cant stand having an experience where you say something within your rights and then being treated like a criminal and there you are at the table with your food and its obvious meal and experience is from...
Read moreIt's hard to adequately describe just how awful this place is, but I'll try. Their entire AC system doesn't work, so it's hotter inside than out. Very few sushi options unless you like your sushi deep fried and smothered in sauce. The raw fish is mushy, gooey and tastes inexplicably of lye, and you pay $6.50 or $7.50 for the privilege of eating that. The scallop sushi is a ghastly shade of grey, and nearly inedible (raw scallop is usually my favourite). There is one plate of wasabi that goes around the kaiten belt for the whole restaurant, and no dish to put it in unless you ask.
I asked myself if I was being overly harsh due to having recently been back from Japan, but no, I don't think I was. I wasn't comparing their sushi to Japan. l was comparing it to other kaiten sushi chains in Australia, and it failed miserably in all aspects - range, price, quality, taste, service, atmosphere.
The one redeeming factor is that the fried side dishes like the karaage tako (deep-fried octopus) are decent... but it's a sushi place. How do you justify having worse-than-Woollies sushi at a sushi place, and charging that...
Read moreIt was an unfair proposition I put to this establishment; I was fasting and just wanted a ramen broth, perhaps with a bit of tofu or a few noodles. I should have known, anything not on the menu was ‘impossible.’ An example of a fully automated restaurant with iPads on each table from which you order your meal. Convenience culture at its most extreme, the restaurant exists at the very back of the ground floor of an apartment complex, and it is empty, and lonely. A service space at best. The service staff are friendly and tolerate my peculiarities. I drink my udon noodle soup. It is salty and hot and my days empty stomach is finally nourished. A tea would be nice before I take the long walk to the airport. The automated system is dysfunctional, since I ordered a green tea through the screen and might be waiting here forever, staring through the hedge at an empty building site, probably where another lonely apartment complex...
Read more