The attitude and rudeness when they get something wrong is ridiculous! Still left with the wrong item as I was just to overwhelmed with it all.

Being a small business doesn’t give you a right to treat your customers poorly so you can stop trying to pull that card, and me and my family have been coming here for over 3 years supporting your “small business” being served poached eggs on soggy toast because you didn’t drain the water from the egg properly or your stale cakes you think you can serve after god knows how long in the fridge or the burning hot milk in the coffee but we never say anything and we are always polite but as soon as I ask for what I want instantly your triggered and to be honest I could go over the conversation from the start and how I was very clear in what I asked for and how your whole team was triggered by me sending a drink back and asking politely for what I asked for and paid for, but I doubt it would get through to you! And yes I left with a drink in the end I didn’t even want because I was overwhelmed when 3 staff members are yapping at me over a cup of milk. Including your barista muttering under his breath at me which I did say politely to him if it’s to much to make it’s ok don’t worry about it, and his response it’s fine just move back from the counter! Lucky for my partner and me the only thing we did like from you was your coffee that we came for nearly everyday but there are plenty of coffee shops that are around the area without the attitude.