Frankie & Co Coffee Shop has quickly become my go-to spot. From the moment I stepped inside, the warm, inviting atmosphere made me feel right at home. The cozy seating and charming decor create the perfect environment for relaxing or catching up on work.
Their coffee selection is fantastic. I tried a caramel macchiato, and it was perfect. The baristas were not only friendly but also incredibly knowledgeable. They took the time to chat with me about my preferences and offered great recommendations.
The cake and dessert selection is amazing, there is something for everyone and every occasion.
If you’re looking for excellent coffee and outstanding service, Frankie & Co. Pemulwuy is a must-visit. Highly...
   Read moreMy experience at this store was extremely negative. The staff don’t even look at customers, showing a complete lack of interest. In particular, a blonde woman who seems to be the owner was extremely rude and unprofessional.
I’ve also been there as a delivery driver, and once again I was treated with disrespect. The staff member was rude to me even though it’s the store’s responsibility to include clear instructions in the app order notes, which she didn’t.
If they want delivery drivers to follow specific directions, those instructions should be properly written in the notes. Acting rudely and unprofessionally doesn’t help at all. I strongly recommend they improve the way they treat both customers...
   Read moreVery disappointed in Franky and Co Pemulwuy. I called up on Wednesday 6th November 2024 and ordered a cake to be picked up on Sunday 10th November 2024. When I arrived to pick up the cake I was told they don’t have the cake as it must of been sold to someone else. I said how can that happen when I had ordered it 5 days prior for this reason. I wasn’t given an explanation and the worker was very unhelpful. She said oh we can give you a different cake if you want and I said no because the cake I ordered is what I wanted hence why I ordered it. Now we have a party and no cake because of the incompetence of the workers at this store. I am extremely annoyed at the poor service that...
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