Had to visit this venue for a training event. We're a captured group with no time to leave and get lunch elsewhere, so we visited the food area. I tried to use their QR codes and place an order, but the order was declined 4 times. So I went to the counter and ordered, paying on the same card that was "declined". Placing the order took an incredibly long amount of time due to low/busy staff, so I asked for my food to be packed in a takeaway box. I was given a buzzer and told it would be placed around the corner at the "pizza oven". I ordered fish and chips, served with a side garden salad and caper tartare sauce $24. After waiting and waiting and waiting, silent buzzer, I went looking for my food. On a shelf in an entirely closed and empty "slice" shop front was a single box that I took down to read the receipt for and found it was a fish and chips. I called out to staff to find out if it was mine, there was no one there. I waited and finally by chance alone, a staff member came to put something away. I asked if this was my order as the buzzer had not gone off, she said that yes, it was. I opened the box which had been sat under a heat lamp, and I was worried the salad would be cooked - but not to worry! There was no salad. There was no caper tartare sauce. There were 3 sad pieces of fish and unsalted, very dried out chips with 3 mini packs of the most budget tartare sauce it must be possible to buy. I asked if I could please have my order corrected. The staffer said
"Thats how it comes. We don't do it with salad. It never has salad, thats it."
By this point, I had 7 minutes of my 45-minute break remaining; I pointed out I HAD ordered a meal with salad, and I asked if I could get the correct sauce, and I was told no. That it never has a different sauce either.
Clearly, the menu and item I paid for was a hallucination I manifested across over 100 printed and laminated articles. What a skill.
I took my sad box back to my table and found out that if you just go to the calvary, you can get crumbed fish, chips, salad, and correct sauce for $20. Every shop shares a central kitchen, so the differences in prices, presentation, timing, and service are bewildering.
The fish tasted like freezer and the dried out husk chips went in the bin. The staff are rude, the service slow, the buzzers useless and the food terrible. It was the consensus of many that they'd bring a packed lunch for the remaining training days. I can only recommend the same to anyone else...
Read moreThe new Sports Bar area is now open. Great social area. Quiet area for a beer / drink and a punt. Corporate box for Tigers tickets are drawn on specific Wednesdays (see website) for the weekend game, details on your winning ticket. Free to enter, just ask at the drink bars and they swipe your membership card and then give you a ticket. Non transferable and only available to members. Members' meals (see photos) are back, Now $13 during the week and at lunch only on the weekends, see photo for menu or see it in the App. Members meal deal and the daily menu are set up cafeteria style where you select your dinner, so it's faster service! They still have an Al a Carte menu if you want something different than whats on offer. Queue separately at cash registers for al a carte orders. These are cooked to order. Chips are better and hotter in the Al la Carte Menu. 😋 Yummy! The Catholic club Butcher has quality meat; you get an automatic discount 10% if you give them your membership card when paying. I usually place my order (during day / butcher operating hours only - see website) by phone or in person, they will provide bags if required, I prefer to drop off a wheeled cold bag with freezer blocks, if the order was placed over the phone, they usually have the order ready to pack into my bag then I pay for my meat and go; or attend Bingo / Housie or play the pokies, when I am finished, I collect my order, (make sure your bag has your Name & membership number clearly marked,) I find my wheeled cooler bag easier to get out to the car. If you want to play the pokies, they will keep it in the fridge, and you can then collect it on the way out. Meat shopping has never been so easy! Very friendly staff. Also when there are School Holidays, check the website for free movies and other activities for kids. Such as Ice skating and multiple clubs for both children and adults to join. See the website www.liverpoolcatholic.com.au also on Facebook...
Read moreGood and bad with the LCC.
We go there mainly for ice skating in the sports complex. Decent quality ice rink, proper size and well maintained. Unfortunately the rental skates are typically horrible, and if you have anything other than a standard skinny foot, you end up with poorly fitting, foot squeezing, blister making skates.
They often don't have anywhere near enough staff to cater for the amount of people, so everything is compromised. One person at the cash register, also dealing with rental skates and penguins. Then maybe one person on the ice trying to police 100 skaters randomly skating anywhere and everywhere. And the same people trying to take orders for food at the little kitchen and entertain kids at the birthday parties.
The one person on the ice basically skates around in circles practising their own skating while ignoring any ridiculous stuff on the ice. Someone is going to get hurt because they can't even get people skating in a circle.
In the club, there is a good children's play area, and a good choice of food on the menu. Standard club food and drinks, mostly well prepared. But, similar to the sports complex, they are understaffed and can't keep up with demand on a busy night. Food took well over an hour at the last visit, and the bored kids just kept congregating in the play area making it rather chaotic.
A lot of potential. But needs to be better organised. The negatives take away from what could be a really good experience.
Edit: Repeat experience with the club, though when not so busy, the service was better. Pizza rather average despite the premium price. Old shrivelled up rocket leaves, undercooked pizza base, and excessively salty. Kids chicken nuggets are borderline inedible. My daughter loves nuggets, but these things barely qualify. So much better value for money at other places. Can't understand how the food...
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