Pizza Hut — Restaurant in Sydney

I have been coming here for quite a number of years but I’ll chuck up a review why not.

Visited 16/3/24

Food: This place can be hit and miss. But on days it hits boy does it hit. My recent visit everything was on point from the pasta to the pizzas to the garlic bread. One of my best visits I’d say. Days that are a miss are really just when it’s slower and pizzas aren’t turning over as quick. It’s still good just not a1. I’ve been here plenty of times so the slower days haven’t deterred me.

Service. Usually pretty good service some days you might get some unhappy kids working however shoutout to the worker that cleaned up my daughter’s ice cream that she was nice enough to spill on the floor for us. I started to clean up and you insisted on me leaving and did so with a smile. I really appreciated the understanding and the great service.

Atmosphere. It’s a family restaurant. Screaming kids and the usual noises going on in a buffet. Can sometimes be a bit much but kids will be kids. If you like a meal in silence this is not the place for you.

Value Reasonably priced buffet you certainly won’t eat as much as what you could buy takeaway but the unlimited soft drink and super fresh pizzas make it all worth it. There is quite a variety from pizza pasta to desert. I...

Had my daughters birthday here and can't believe what happened shocking actually so we were a family of at least 15 people including kids we had to sit at 3 tables one at each side of the restaurant so after shouting out at each other the manager realised it was a silly idea and very slowly moved us together so then everything seemed OK until all 15 of us the very next morning woke up with pains and vomiting and diarea badly I shouod have realised after seeing no hygiene when cooking preparation or serving the food people were sick and coughing on the food but whatbwas most disturbing too see was another customer dropped a peice of pizza on the dirty floor then pick it up quickly and put it with the rest of the pizza I instantly explain this too the manager only too watch them remove the wrong peice someone ate it 🤮 the management has no idea how to manage I have lodged a complaint and passed forward several images showing extremely bad hygiene I'm inshore if the even understand how dangerous this could have been needs a makeover and new management I would be more than happy to run the store better as the saftey of the customers wouod be my first priority also...

Service was so poor from the time we got there. No warm welcome from the host and straight away felt like we were not welcome… We arrived at the restaurant at 8.30 and was told the restaurant was going to close at 9pm even though the website mentioned it closes at 9.30pm. Food was sub standard and the buffet was not cared for as food quality was really poor.. The entire restaurant staff was so focused on finishing work that they started to move furniture around and cleaning the restaurant ready for closing, not the best ambiance for dining. The worst part was at 9.05pm when we was told by the manager that we needed to leave while we still had plenty of food in front of us. We were told that we needed to leave and that they had been more then patient with us. After mentioning what the website says about closing times, the manager got very confrontational and made us feel like we needed to leave. I don’t normally leave reviews but as I work in the industry, I felt that the service was that bad that something needed to be mentioned to help...