Frank's Cider House and Café — Restaurant in Tasmania

Tasty cider. Rude staff. Would not recommend.

We came to discover some lovely local cider in the Huon Valley. Walked through a beautiful building, signs plastered on the walls “free tastings at the bar”. Perfect, even better. We order at the bar for 4 tastings. Told that they are out of one of the ciders, no worries. They will replace it with a tasting of another. We go sit at a table as instructed.

We enjoyed the tastings, they were all very lovely. We then went to buy a 4 pack each ($20/pack) went to the counter. Said we enjoyed the tasting and wanted to pay, paid then left.

As we were walking to our car we were accosted by a typical “Karen” like old lady. Calling after us saying we didn’t pay. We told her we went to the counter and paid. She then told us the tasting were not free, despite the signs and despite not being charged for them.

We went back in and paid, it must have been a misunderstanding, maybe they forgot to charge us? Anyway as we went into pay, we then got lectured again about not paying by this rude Karen. Again, we informed her we were not aware and not informed that there was a fee for the tastings, but we are here to do it now.

This left a very bitter taste in our mouth and ruined our entire experience. Would not go back or recommend friends post this experience with one very rude...

My friend and I visited Frank’s Cidery & Café recently when we were holidaying in Tassie. What an unexpected delight this place was! The beautiful old hall had been turned into a café and museum. It had a lovely, cosy open fireplace, fun and engaging staff (Charlie and Oliver) and fantastic homecooked food. We had the best soup we have ever tasted – curried pumpkin and lentil with some crusty bread to go with it. We followed that with dessert – I had the raspberry frangipane tart and my friend had the cheesecake which she said was to die for! We tasted several of the different ciders included a mulled (hot) one. The summer pear cider was the favourite. The museum has a lot of Frank’s old equipment, old photos and his diary and his granddaughter (now the owner of the property) shared some of the history with us. If we ever travel back to Tassie again we will definitely be going back to Frank’s. If you are in the area, I highly recommend you pop in, have a bite to eat and try the ciders. You won’t be...

We stopped in at Franks Cider House & Cafe midafternoon on a cool August Saturday afternoon hoping for a warm drink and food after a bushwalk in the beautiful Huon Valley. First impression were not good, 1/2 dozen tables covered in remains of various lunches, only one table was clear. We thought maybe they had a really busy lunch session, however in the 45 minutes we were there not a single table was cleared, one elderly couple had to clear a table themselves so as to sit near a fire which was almost totally out, they asked if they fire could be got going and the reply was "probably not". 9 degrees outside at the time. The mulled wine was quite nice, the sausage rolls we had when too cold to eat though. I think the duty manager is at fault here as they need to give the staff guidance, there were approx 5 staff in the cafe at the time. I don't generally like paying to sit amongst someone else's...