Mooba Calleya — Restaurant in Treeby

Coffee is always inconsistent, one day it’s too hot, the next day it’s too cold. Maybe more staff training would be beneficial especially for some of the staff. They are forever running out of milk, and toasties, It’s getting beyond a joke, when you have a perfectly good cafe and you have to go next door to IGA just to get something to eat.

I appreciate the effort you put into the response, but honestly, it read more like a defensive essay than a sincere apology. Dismissing my review by claiming you’ve “never run out of milk” and blaming a school event for being unprepared only proves the point — instead of taking the feedback on board, you’ve spent paragraphs explaining why it’s not your fault. Whether it’s a supply issue, poor communication, or simply bad timing, the result is the same: customers leave disappointed.

My review reflected my experience — not a personal attack, not a misunderstanding, just an honest account of what happened. If your response to that is to imply I’m exaggerating or mistaken, that says more about how you handle criticism than anything else.

Good customer service isn’t just about thermometers and rosters — it’s about acknowledging when the ball has been dropped, not trying to talk your...

Cosy cafe with amazing coffee, amazing toasties! As we don't eat ham, we ordered the Cheese Wise with caramelised onions instead (recommended by the friendly staff) and it was a real good "hack" since Cheese Wise has more types of cheese (swiss, mozerella and american cheddar) than The OG (just american cheddar). Shoutout also for the considerateness in creating a little space for kids to play when there could possibly have been more tables instead. The only minor gripe would be that the ventilation of the place could be improved but this place being amazing overall more than makes...

On thursday when I went in for a coffee and a toastie. I was rudely told by the coffee machine worker to wait my turn as she continued talking to others. Furthermore there was no available toasties and said that they were sold out, which was absurd since it was only 2 hours from opening time. What really pushed it to the edge for me was how poorly the coffee was made, tasted burn.

I really hope that this barista gets further training and learns better customer service.

Definitely would not comeback unless...