In drive through I ordered 2x large cheeseburger meals and a large Crispy Chicken deluxe meal. We checked after recieving our order and only got one of the cheeseburger meals. All good! We went through again and explained that we were missing one meal. Every person at each window said to “drive through” or “move to the next window” before the final window said to wait in the bay, and 20 minutes later nothing arrived. All good! So I called the store and explained the situation, and that we were asked to wait. The manager then said “well it looks here you have only paid for one. So if you want the other, you have to drive through again and order it and pay”. I walked in cause I’d used enough petrol waiting twice in drive through and now in waiting bay. A lovely person served me and again I explained the situation of how we thought we had paid and no one corrected us so we’d been waiting for ages and the manager just said “nup they haven’t paid so she can pay”. I paid and the manager said “here ya go” and I went to leave, before she then called out “don’t forget your drink” and shook her head at me as she walked off. The issue wasn’t the money. It was the fact we had been told to wait for something that was never going to arrive, I would’ve paid immediately if they had just told me in the first...
Read moreI went here, with my kids, for lunch, on a road trip to sea spray, to see family, and I saw the restaurant manager abusing his employees, yelling at them for being too 'slow'. We went to order on the kiosk and the receipt paper was empty and the number showed up for a split second, so I had no idea what our order was. I kept asking if my order came out and and had to deal with abuse from the redhead greasy manager for nearly 40 minutes just for some kind old lady in a sweater to tell me that it was sitting on the bench for the past 30 minutes, just to find out my burger was smashed from the manager. I went to ask for a redo on the burger but got an annoyed grunt and the wrong order. When I finally got my food, I went to charge my phone but all the USB charger ports were dirty and filled with grime and paper straws, the tables were wet and it was hard to have a conversation with my wife hearing constant yelling and screaming from the manager. Terrible place and a terrible manager. Edit: Went there again thinking it would've gotten better based on all the hate this place gets, but I went back in here with my wife while we were in a hotel in Moe and heading to Traralgon for StarBar and the food and mangers were still horrid. Please don't come to this Macca's since it'll never get fixed under the...
Read moreA Tale of the Half-Filled Fanta
Ah, McDonald’s. The golden arches that have seen me through long road trips, midnight cravings, and questionable life choices. But today, you let me down, and not in a dramatic, “end of the world” kind of way—no, this was more of a slow, sticky betrayal.
I ordered a Frozen Fanta, expecting a frosty oasis in my otherwise mediocre day. What I received was a cup so half-heartedly filled it looked like it had existential doubts about being a drink. Seriously, I’ve seen more commitment from my cat trying to catch a laser pointer.
Did the machine get tired? Did it unionize and demand a break? Or was this some avant-garde interpretation of “less is more”? I don't know, but I paid for a whole Fanta, not a "guess how much is missing" game.
Now, don’t get me wrong, the half I got was delicious—cold, sweet, and just the right amount of brain-freezing—but every sip reminded me of what wasn’t there. It was the beverage equivalent of being ghosted mid-conversation.
McDonald’s, I love you, but if this is a new trend in portion sizes, we need to talk. I’ll be back (let’s not kid ourselves), but next time, can I get my Fanta filled to the top?...
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