Fika on Brix — Restaurant in Western Australia

We arrived just before 2 and were told we could still order food and so we did. I ordered the Big Breakfast which was ok but way overpriced. Any reason why your big breakfast had no mushrooms when mushrooms are a standard standard for a big breakfast. The butter was hidden under the scrambled eggs too. That was odd too. We were actually enjoying our meal until one of the guys came up to us and pretty much told us "you can have a takeaway container or leave it......" so without any option, my husband went to get a takeaway container from the counter and asked them why they bothered taking our orders if they weren't going to let us eat? You guys had the audacity to deny what the guy said to us! And the lady was rather rude and apprehensive. I get that you wanted to defend your coworker but without knowing what he said you can't just take his side! You did eventually come and apologise to us which was gracious of you and told us you would have waited for us to finish our meal. But by then we'd already lost our appetite and packed the food which would be going into the bin shortly. Your Google listing does say close at 3pm so that was misleading too. We've been there a few times before and had much better experiences then. This time we're left with a bitter taste, waste of money and won't be returning.

1 star for the eggs. They were actually nice but shame I wasn't allowed to eat them. 1 star for the lady...

I was there with my bub last week, ordered a large latte, the barista made me an iced latte. So I told him I ordered a hot one. Then he turned around said something, the lady staff who took my order then laughed and said (literally right in front of my face) who would have hot drinks on such a hot day! No apologies for taking the wrong order, not refund for the price difference. It’s absolutely disrespectful. Same lady staff, I was there about 2 months ago with my families, 3 adults + 1 baby (required high chair), she refused to give us a rectangle table and asked us to sit at the tiny square table outside right next to the entrance (when there are plenty of tables available). The table was very shaky and unstable. So we moved to the table on the left. Later this staff walked pass and said to us really loud, who let you sit at this table? I told her the other table was broken. Then she said you just need to ask me, I can fix it. Then she insisted to move us back to the previous table. When our meals came, we don’t even have enough room to put all the meals and drinks on the table. Lucky the staff who brought our meals, helped us moved to a bigger table. The experiences I had with one particular staff was extremely terrible. If this cafe is not located near the library, I will never ever...

I have come here quite a bit and was really disappointed today by the service and attitude of one of the baristas.

We had a hair in our eggs, which we took out and ignored and then found a hair in our coffee about two sips in after the foam dissolved a bit, which I told one of the women working outside about and she told me they would make another one. I followed her in to ask for it to be in a takeaway cup as we didn’t want to stay longer and then the barista started questioning me in front of several people about how that hair ended up there and how it wasn’t possible, whether we had a pet with us (we didn’t). I didn’t come here to get questioned or to be made to feel guilty for finding something in my drink. Why would someone lie about a hair in their coffee. I honestly have no words, it felt like I was a little kid being questioned by a school teacher- ridiculous.

It’s disappointing that I don’t feel comfortable coming back here again with my family. I really loved this place for their friendly staff but being questioned like that is just awkward and extremely unpleasant. Despite the several friendly staff members, one can leave a really sour taste...