Mullaloo Chinese Restaurant — Restaurant in Western Australia

if i could give zero stars i would, customer service is absolutely appalling. i ordered before it was busy and was told it would take 20 minutes only to come down there twice and be told both times it would take another 20 minutes minimum as other orders were being prepared albeit being told when ordered they did not have any orders waiting. when i asked to speak to a manager she didn’t offer any apology and just made excuses obviously uninterested in resolving the issue. would never go back as this has happened twice now and the food is okay at best. someone seriously needs to fix this place as the employees and management do not care about their customers at all and should be shut down for how...

So disappointed by the lack of service at this place!! Ordered at 5.23pm, told it would be $80.20 and 30 to 40 mins be delivered, come 6.30 I try call.....phone doesn’t ring - we tried 46 time! Nothing phone off the hook. I then get two small children in the car and drive there at 7pm to be told “it’s being delivered” by the very unhelpful girl at the counter. He finally turns up at my house 1 hour and 45mins late, and tells me it’s $110! No apologies just happy to take my money and go. This joints gone down hill so badly! I’ll happily take my...

To start off my review I would just like to say that the customer service by the girls who work at the restaurant is lovely and I couldn’t have asked for better service so thank you. Now the manager is rude and obnoxious towards the staff and other customers that I have watched come in and order their meals. The manager yells at the staff for the smallest things and doesn’t show her face much around the restaurant. The food was mediocre I’m just appalled at the way the staff...