I tried this take away store for the first time recently.
The first thing I noticed upon entering is how uninviting it looked, and the amount of things all over place, nothing was tidy, nothing looked clean and the place was near empty of diners but had 4 staff, 3 of whom were standing around talking even still while serving customers.
The other thing I noticed while waiting was every staff member that was serving/ cooking / preparing food all touched most ingredients with bare hands, no gloves, no tongs, no hair nets. Nothing. They all Placed food in bags and boxes bare handedly, and Iām not talking about frozen uncooked items, Iām referring to wrapping food, putting meat , salads etc with bare fingers sliding meat onto hamburgers from spatulas with hands, dropping spoon scooped salad onto the counter then picking it up bare hands and throwing it back into the takeaway container they were filling.
I was watching and cringing the entire time. Food safe practices are definitely not something anyone who works here is aware of or practices. I was Deeply deterred to not eat anything I ordered but did anyway. ( What a mistake that was )
Everyone working here would benefit from a course in safe food handling at a bare minimum.
The entire shop could definitely use a deep clean especially under the cabinets as I could clearly see piles of food thick layers of dust and debris under every counter.
I Tried several different items for the purpose of this review.
The WORKS BURGER which was absolutely gigantic approximately 16-18 cm across which I must say looked totally impressive on first site, one of the biggest burgers I have ever seen, although I was unhappy it was on a bread roll rather than a hamburger bun ( and the store failed to inform me of this )
Despite all this, I was still determined to try to enjoy it. Upon biting into it I soon realised it was basically just a normal sized hamburger content inside but on a gigantic bun. It broke and fell apart completely after 1 bite. It cost $14.90. There was no cheese on it. The lettuce was cos. 1 slice of beetroot. 1 slice of tomato. The entire contents of the burger had black charcoal muck and debris from the dirty grill all over both sides of all cooked items; (meat, pineapple, egg, bacon, onions. ) see pictures.
The egg did not look like an egg and the bacon was a whole uncut slice that had all the fat strip still attached, the meat patty itself was extremely over salted, all of Which was enough for me to stop eating after 2 bites.
The only good thing I can add to this is that the beef patty is real mince meat with no fillers and no sausage meat.
The SPRING ROLL was the most disgusting and disgraceful thing Iāve ever seen come out of any take away store. You can judge for yourself in the picture. Needless to say I didnāt even touch it.
The FISH, the coating itself was exceptionally good but the dry fish inside was another let down and again I stopped eating it after just 1 bite.
The PRAWNS absolutely stunk and again I didnāt even bother to try these as the smell alone was enough to churn my stomach.
The CHIPS were bland and boring, very greasy, overcooked and after just 2 chips I stopped eating.
The COFFEE wasnāt too bad, nice thick foam and fairly well made. The cardboard cup it came in was way too thin and was burning my hand.
I do not recommend this restaurant / take away, nor will I ever return.
( I do not wish to be invited to make further comment, give further details, nor be contacted by the restaurantās management or owner to discuss these matters, nor do I like to see owners and managers defending, trying to justify any indifferent comments made by any reviewers.
Comments I have made this in review were made openly and honestly without prejudice, this review is my opinion based on what I seen, how I got treated as a customer and the food I got served.
I gave constructive criticism where I felt it was...
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