Unfortunately we had to stay at this Hotel, because our originally booked hotel was overbooked.
After arriving at about nine o'clock in the evening, we waited about 20 minutes until the owner showed up at the front desk. As we didn't know the hotel, we kindly asked if we can have a quick look at the room. The owner got very angry and said that he will charge the room either way and I shouldn't have asked that question. He also mentioned that he is doing his job for over 40 years now and is the owner of a 4 star hotel. Take it or leave it and good luck finding another room that late in Vöcklabruck. After asking for breakfast, he mentioned, that it will start at 6 in the morning and he doesn't care if we come or not.
What he didn't know is that I worked in the hospitality industry as the General Manager on duty for an international 5 star hotel chain , so it was kinda sad to see that after 40 years, the owner has still issues with beeing friendly to guests. Basically he took advantage of the fact, that it was too late to find another room for the night and didn't stop beeing extremely unfriendly for whatever reason.
Finally in the room, I found hair in the bathroom, the paint was coming of the roof and it was not as clean as it should be. The towel was partially wet and the toilet seat had strange marks on it.
I travelled the world and stayed in more than 30 hotels, this was the worst experience I...
Read moreI stayed here for one night recently when travelling from Hungary to Dunkirque. The room was large and the bed was comfortable. The duvet in particular was lovely and cosy. Free wifi is provided, however it doesn’t work very well. Connection keeps dropping. BBC Entertainment is available on the hotel telly, which is a nice change from the usual BBC World News and CNN that are provided. We had an evening meal here, and it was lovely. A nice soup for starters and a delicious schnitzel for our main meal, with potatoes. I didn’t have room for pudding (apple strudel). Breakfast was your usual choice. The bread was very nice (warm). They were very slow coming round to take payment for our drinks though. We were very tired after an early start and long day of travelling, and after supper, just wanted to go straight to bed, but when some of our group got up to pay, they were told to sit back down and that the waitress would come round when she wasn’t busy. It was another 10 minutes before she came round, which was unfair when it was late and people were tired after a...
Read moreI stayed here for one night recently when travelling from Hungary to Dunkirque. The room was large and the bed was comfortable. The duvet in particular was lovely and cosy. Free wifi is provided, however it doesn’t work very well. Connection keeps dropping. BBC Entertainment is available on the hotel telly, which is a nice change from the usual BBC World News and CNN that are provided. We had an evening meal here, and it was lovely. A nice soup for starters and a delicious schnitzel for our main meal, with potatoes. I didn’t have room for pudding (apple strudel). Breakfast was your usual choice. The bread was very nice (warm). They were very slow coming round to take payment for our drinks though. We were very tired after an early start and long day of travelling, and after supper, just wanted to go straight to bed, but when some of our group got up to pay, they were told to sit back down and that the waitress would come round when she wasn’t busy. It was another 10 minutes before she came round, which was unfair when it was late and people were tired after a...
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