Flammerie Genusshütte — Restaurant in Vienna

I rarely leave negative reviews, but my experience here was so disappointing that I feel compelled to warn others. If I could I would give 0 stars.

I came to this picturesque place in romantic wine yards with my boyfriend, who was already sitting and waiting for me on the table. Before ordering, I just wanted to pee, so I can enjoy my beverage in comfort as our table was at the end of the wine yard. As I went inside to ask for the toilet key, I first met the nice guy who handed me the key over, then suddenly I had to deal with an unreasonably hostile and rude response from an angry old “lady” sitting on the table next to the bar. She immediately interrogated me in a very aggressive tone about whether I was a guest. I calmly explained that I was about to order right after using the toilet, and that my partner was already seated.

Her sarcastic, mocking response “Yes, of course you’ll be a guest” was not only unprofessional, it was incredibly insulting. I was shocked by how unnecessarily rude and condescending she was. Instead of feeling welcomed, I felt humiliated. I returned the key without using the restroom and left, deeply upset.

This could have been a beautiful experience of a wonderful sunset in the wine yards, but the attitude of the “lady” completely ruined it. I strongly suggest management to address this behavior, as it’s not just unpleasant, it actively drives paying...

Brilliant flammkuchen, definitely worth a visit. We visited the place after a long hike and it was really a perfect warm meal with some excellent local wine. We ordered a vegetarian and tuna fish flammkuchen, both were absolutely delicious. The food was so nice that, before we even get a chance to take a photo of the food the plate was...

Diesen Donnerstag machten wir (6 Erwachsene) einen Radausflug und wollten in die Flammerie Genusshütte einkehren. Wir kamen ca. 5 Minuten vor 12 Uhr dort an (geöffnet wird um 12 Uhr lt. Webseite), verstauten unsere Räder und warteten aufs Aufsperren. Einige Minuten nach 12 Uhr kam ein mürrischer Mann (vermutlich der Besitzer) heraus, schnauzte uns unfreundlich an, dass er halt nicht fertig geworden sei und deshalb später öffne. Keiner von uns hatte bis dato etwas erwidert, allerdings legte er noch nach mit "eure Sorgen möchte ich haben " (natürlich im breiten Dialekt). Wir beschlossen dann unser Geld beim Heurigen Fischer in Hagenbrunn auszugeben, wo wir freundlich empfangen wurden und ausgezeichnet gegessen haben. Das Essen in der Genusshütte kann ich natürlich nicht bewerten und werde es auch nie bewerten können, weil ich nie wieder dort hinkommen werde. Bin gespannt auf die Erwiderung des Inhabers, der ja auf Kritik sehr anmaßend reagiert wie in anderen Rezensionen...