Let's start with the good points. The food is okay. Nothing special, but there are some tasty items. Desserts are average, but some will like them. And now the reason why I’m writing my review in the first place. Disgusting service. Ordinary waiters are polite, but the main manager is naturally a rude, ill-mannered woman. There was a conflict, after which I was told to shut up, they billed me, and I was kicked out.
For those interested, I will describe the entire conflict. This was not the first time I visited this place and today I wanted to take a few items with me. There were three of us and we decided to take one plate of food with us. Having clarified in advance whether this is possible and how much it will cost. The waiter said that, of course, it is possible and this is included in the price of the entire buffet. Having collected a plate and asked to wrap it, it turned out that the box in which to put everything costs 10 euros. And I wouldn't mind paying if it weren't presented so vilely. This cost is not written anywhere. The menu generally states that you can take food with you, if necessary. After which the manager informs me that it is not necessary to write the rules, since the boss said that they exist, which means that this is how everything should be. Incredible approach.
Naturally, I won't set foot in this restaurant again. Please make an adequate menu with all the rules so that such conflicts no longer...
Read morePretty good buffet restaurant. Out of the few that I've been to in Vienna this seems to have the best combination of variety and quality.
There's a large cooked food section with a number of breaded fish and meat dishes, gyozas, spring rolls amongst others. There are also some vegetable options but this really is more a meat lovers paradise.
If you can't find anything that tickles your fancy on the hot food section there is also a tepanyaki grill, where you can select your ingredients (veg, noodles, fish, meat) and have them wok fried fresh for you.
As is the case with many of these restaurants the drink prices are rather expensive and the desserts are less inspired. Mainly cheap store bought cakes and biscuits and the ice cream section is quite limited.
Still altogether this is pretty good value for the hungry belly.
The restaurant itself is spacious and has an outdoor section which means you can enjoy your food in the sun (weather permitting) which is...
Read moreI keep coming to this restaurant for 3 years on my regular visit to Vienna as a tourist but today I had a very bad experience with my friends with the waitress. I bring my friends to the restaurant. We are 4 people on the table and right off the hook. The waitress tell straight to my face that I get so much food and never eat it, and so much rude words coming. I am not a German speaker but my friend translate it to me, I didn't get it first. when the fact it's only left two half empty small bowls leftovers on the table and we paid over 100$ for our orders which is already VERY EXPENSIVE. As a regular costumer who keeps coming to the place, who brings some friends and just to get slain in public. it's highly IMPOLITE and DISRESPECTFUL.
ITS A NEVER...
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