Bamboo Shack — Restaurant in New Providence

Absolutely terrible experience. I have tried to give this place several chances and each time it gets worse. The drive thru is an absolute joke! It takes forever just to place your order and by the time you get to the pick up window they always make you park your car and wait even longer with absolutely zero apology or care. Today after being on a line with literally three cars and one food order, I had to wait 30 mins in the parking lot only to have the employee give me the food and walk off. There was no customer service at all… I am officially done with...

Driver thru is super slow.. it can be faster.. same person that taking orders is the same person cashing when time to pay. This then holds up new orders in the drive through and hold up order being paid for. I must say that the food is good, but you can absorb and entire lunch period of 30 mins waiting to get to the pickup window after only having less than ten cars ahead of you from the...

Worst service ever ordered a plate of food from 8:14pm before i had work for 10 pm went to pick my food up at 9:45 pm and it was not ready but they served people who ordered after me i ordered chicken and people who ordered fish and conch and multiple plaits was served before me therefore i asked for a refund and left this was bamboo shack on...